Table M. CM9700-CC1 System Error Troubleshooting

System Error Message

Possible Cause

Corrective Action

 

 

 

Port x ERR Coms Framing

Mismatched baud rate settings

Correct the baud rate setting in the

 

 

CM9700-MGR to match the settings in the

 

 

device connected to the specified port.

 

 

 

Port x ERR Coms Fatal

Failure of communications line after power

Check and correct hardware fault.

 

up and initialization

 

 

 

 

Port x ERR Coms Parity

Mismatched parity settings

Correct the parity setting in the

 

 

CM9700-MGR to match the settings in the

 

 

device connected to the specified port.

 

 

 

Port x ERR Coms Max Retry

If the communications line is faulty (wired

Check and correct hardware fault.

 

incorrectly or not seated properly), the

 

 

diagnostic screen displays this error. If the

 

 

communications line fails after power-up

 

 

and initialization, then a Port x ERR Coms

 

 

Fatal error appears, followed by a Port x ERR

 

 

Max Retry message.

 

 

 

 

 

Temporary communications fault

Fault will automatically be corrected when

 

 

communications resume.

 

 

 

 

Noise on the data line

Check data cables.

 

 

 

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Pelco System 9760 manual System Error Message Possible Cause Corrective Action