QUICKSPECS

Compaq StorageWorks

Enterprise Backup Solution

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SERVICE & SUPPORT, CAREPAQ AND WARRANTY

INFORMATION

Software Product Services

Standalone telephone support

Rights to new license version

Media and documentation updates

Hardware Product Services

Installation services

On-site maintenance (includes warranty support)

Response time upgrades during the warranty period

Post-warranty coverage

RAID setup and performance consulting via statement of work

For additional hardware installation and maintenance information, please refer to the URLs listed below:

http://www.compaq.com/services/hardware/hw_installation.html

http://www.compaq.com/services/hardware/hw_maintenance.html

Note: These Web sites are available in English only.

Warranty Upgrade Options

Response - Upgrade on-site response from next business day to same day 4 hours

Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days

Duration - Select duration of coverage for a period of 1, 3, or 5 years

CarePAQ Information

Sample part numbers:

FM-**XHW-36, 3 year, uplift to 5 x 9, Next Day Response

FM-**4HR-36, 3 year, uplift to 5 x 9, 4-hour Response

FM-**724-36, 3 year, uplift to 7 x 24, 4-hour Response ** represents a two digit product specific code

CarePAQ is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage.

CarePAQ is not available for less than the product’s warranty duration.

CarePAQ is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required.

CarePAQ services are prepaid.

For additional CarePAQ (hardware & software) information, as well as orderable part numbers, please refer to the URL listed below:

http://www.compaq.com/services/carepaq/index.html

Note: This Web site is available in English only.

Components

The following brick level options/components do not have individual CarePAQs. These items will be included in product CarePAQs into which they are installed.

Disk Drives

Tape Drives

CD/DVD ROM

SCSI Hubs in SBBs

Adapters

Bus Converters

Backplane RAID

Power Supplies

Cabling

Fans

 

Controllers

 

 

 

Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. In Canada, consult the Product Information Centre at 1-888-88-COMPAQ.

DA-10242-02-009 — 11.15.2000

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Compaq DA-10242, TL895, esl9326d, SSL2020 manual Service & SUPPORT, Carepaq and Warranty Nformation

SSL2020, esl9326d, TL895, DA-10242 specifications

The Compaq ESL9326D, SSL2020, TL895, and DA-10242 are notable components in the realm of computer hardware, each designed to cater to specific needs in data storage, security, and performance.

The Compaq ESL9326D is a highly reliable tape library that focuses on data backup and archiving, integral for businesses requiring high-capacity solutions. One of its main features is its scalable design that allows users to expand storage as needs grow. It offers an impressive capacity, accommodating countless tape cartridges, ensuring extensive data retention. The ESL9326D is compatible with various tape formats, thereby providing flexibility to users who rely on different media types for data storage. Its automation capabilities streamline the data backup process, reducing operational overhead and increasing efficiency. Furthermore, it includes advanced data encryption technologies to ensure that sensitive information is securely stored and protected against unauthorized access.

The SSL2020, on the other hand, stands out as a robust security solution tailored to safeguard data across networks. Its features include real-time monitoring and intrusion detection systems, which help prevent data breaches and mitigate risks. The SSL2020 employs advanced encryption algorithms, ensuring that data transmissions remain confidential. Its user-friendly interface simplifies the management of security protocols, making it accessible for organizations of all sizes. Moreover, the SSL2020 integrates seamlessly with existing IT infrastructures, allowing for easy deployment without necessitating extensive reconfiguration.

The TL895 is a high-performance tape drive that excels in data retrieval and storage operations. A key characteristic of the TL895 is its fast read and write speeds, making it suitable for environments that require rapid data access and transfer. The device supports a variety of formats and capacities, catering to diverse storage needs. Its reliability is further bolstered by advanced error correction technologies, which enhance data integrity during transfers. Additionally, the TL895 is designed for ease of use, featuring a straightforward setup process and compatibility with popular operating systems.

Lastly, the DA-10242 represents a powerful disk array that provides scalable storage solutions ideal for enterprise environments. It boasts high data throughput and reliability, which are crucial for businesses handling large volumes of data. The DA-10242 supports various RAID configurations, allowing organizations to optimize their data redundancy and performance based on specific operational requirements. Its management capabilities include intuitive software for monitoring and configuration, facilitating efficient storage management.

In summary, the Compaq ESL9326D, SSL2020, TL895, and DA-10242 collectively address key challenges in data storage, security, and management, delivering efficient, reliable, and scalable solutions for modern enterprises.