Compaq DL380 G2 warranty Rack 9000 and 10000 series Cabinets, Service and Support

Models: DL380 G2

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QuickSpecs

Compaq ProLiant DL380 G2

Standard Features

Rack Airflow Requirements

Rack 9000 and 10000 series Cabinets

 

The increasing power of new high-performance processor technology requires increased cooling efficiency for rack-

 

mounted servers. The Compaq 9000 Series Rack and the new 10000 Series Racks provides enhanced airflow for

 

maximum cooling, allowing these racks to be fully loaded with servers using the latest processors.

 

Rack 7000 series Cabinets

 

When installing a server with processors running at speeds of 550 MHz or greater in Compaq Rack 7000 series racks

 

with glass doors (165753-001 (42U), and 163747-001 (22U)), the new processor technology requires the

 

installation of Compaq’s new High Airflow Rack Door Inserts (327281-B21 (42U), 327281-B22 (42U 6 pack), or

 

157847-B21 (22U)) to promote enhanced airflow for maximum cooling.

 

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to

 

prevent damage to the equipment:

 

Front and rear doors: If your 42U server rack includes closing front and rear doors, you must allow 830

 

square inches (5,350 sq cm) of hole evenly distributed from top to bottom to permit adequate airflow

 

(equivalent to the required 64 percent open area for ventilation).

 

Side: The clearance between the installed rack component and the side panels of the rack must be a

 

minimum of 2.75 inches (7 cm).

 

CAUTION: Always use blanking panels to fill all remaining empty front panel U-spaces in the rack. This arrangement

 

ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

 

NOTE: For additional information, refer to the Setup and Installation Guide or the Documentation CD provided with the

 

server, or to the server documentation located in the Support section at the following URL:

 

http://h18000.www1.hp.com/products/servers/ProLiantdl760/index.html.

 

 

Service and Support

HP Services provides a three-year, limited warranty, including Pre-Failure Warranty (coverage of hard drives, memory and

 

processors) fully supported by a worldwide network of resellers and service providers. HP technical assistance is available

 

7x24, toll free in the United States and Canada. Telephone support services may be covered under warranty or available for

 

an additional fee.

 

NOTE: Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support.

 

A full range of HP Care Pack packaged hardware and software services:

 

Installation and start up

 

Extended coverage hours and enhanced response times

 

System management and performance services

 

Availability and recovery services

 

NOTE: For more information, customer/resellers can contact http://www.hp.com/hps/.

 

Please see the following URL regarding Warranty Information For Your HP Products:

 

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html.

 

For additional information regarding Worldwide Limited Warranty and Technical Support, please see the following URL:

 

ftp://ftp.compaq.com/pub/supportinformation/ejourney/176738.pdf.

 

NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center at 1-800-345-1518 for details.

DA - 10902 Worldwide — Version 50 — September 30, 2003

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Compaq DL380 G2 warranty Rack 9000 and 10000 series Cabinets, Service and Support