
Troubleshooting
2.20 Network or Modem Connection
No
network/modem
connection.
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 | Network | Replace jack or | 
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 | or modem jack | have jack | 
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 | active? | activated. | 
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| Y | 
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 | Digital | Connect | 
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 | line? | 
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 | line. | 
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| N | 
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 | NIC/modem | Reload | 
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 | configured | drivers and | 
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 | Done | |
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 | in OS? | reconfigure. | 
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| Y | 
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 | Disconnect all | 
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 | Replace | 
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 | power from | 
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 | NIC/modem if | 
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 | the notebook | 
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 | applicable. | 
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 | and open. | 
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Y
Reseat
NIC/modem ifOK?Done applicable.
N
Replace system board.
| Maintenance and Service Guide |