Compaq Evo N800c Series, Evo N800w Series, Evo N800v Series Flowchart 2.1-Initial Troubleshooting

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Go to

Section 2.2,

No Power.

N
Beeps,	Check
	LED board,
LEDs, or error		N
	speaker
messages?
	connections.		Go to
Y
	All drives		Section 2.17,
	working?		Nonfunctioning
N	Y		Device.
Is there video?	Go to
	Section 2.6,	N	Go to
(no boot)
	No Video.
			Section 2.18,
	Keyboard/
Y			Nonfunctioning
	pointing
			Keyboard,
	device
			or Section 2.19,
N	working?
			Nonfunctioning
	Y		Pointing Device.
Is the OS	Go to	N
loading?	Section 2.9,
	No OS Loading.		Go to
Y	Connecting
			Section 2.20,
	to network		No Network or
	or modem?
N			Modem.
	Y
Is there	Go to
sound?	Section 2.15,
	No Audio.
Y	End

Maintenance and Service Guide 2–11