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| Reference | |
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| Problem | Cause | Action |
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| - The mode dial is set to | - Turn your mode dial to Auto |
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| Images are not recorded when | mode or Manual mode. |
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| the shutter release button is | Playback mode. | - Wait until the flash is |
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| pressed. | - Flash is charging. | charged. |
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| - Memory is full. | - Delete images you no longer |
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| need. |
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| - Turn the mode dial to Auto |
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| mode, Manual mode or Video |
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| - The model dial is set to | mode. |
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| - Wait until the flash charges. |
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| Playback mode. |
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| - Insert a new SD card. |
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| The camera does not take | - The flash is charging. |
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| - Delete images you no longer |
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| - Memory is full. |
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| pictures |
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| need. |
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| - The SD card is not formatted |
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| - Format the card correctly. |
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| correctly. | - The card may be defective. |
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| - Hold the camera steady when |
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| shooting. |
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| - Be sure that there is at least |
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| - The camera moved | 80cm between the camera |
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| Images are blurry or out of focus. | - The subject was out of | lens and the subject. |
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| - Use the macro mode to shoot |
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| focus range |
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| distance of 20cm. |
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| - When shooting distant |
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| subjects, use the camera to |
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| Normal/Infinity focus mode. |
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| The camera powers off before | If the |
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| Recorded images are not | appears on the camera LCD |
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| saved in memory. | the save operation has | screen, replace batteries with a |
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| completed. |
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| full set of new ones. |
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| A memory card with | This camera can not display |
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| Images are not displayed. | images recorded with another |
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| camera are loaded in the |
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| camera. |
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| The flash doesn't fire. | The flash mode is set to Off. | Set the flash to any other mode |
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| except Off. |
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| - There is a problem with the | - Please use the attached video |
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| cable to connect the camera |
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| Images do not show on the TV. | to the TV correctly. |
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| - Incorrect video system | - Set the video system to the |
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| setting. | appropriate setting, NTSC or |
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| PAL for your TV. |
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| Cannot transfer images after | - USB driver is not installed. | - Install the USB driver before |
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| you connect the camera to a |
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| connecting to a computer with |
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| - Camera is turned off. | PC. |
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| USB cable. |
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| - Turn the camera on. |
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