TROUBLESHOOTING / GETTING HELP

TROUBLESHOOTING

The troubleshooting guide is designed to help you solve common problems. If the problem encountered is not included in this section, please contact your local customer support hotline.

SYMPTOM

PROBLEM

SOLUTION

 

 

 

All the images I have

Insufficient battery

Download all images to your PC as soon as possible.

taken do not appear.

power.

Refer to “Important Information” section on page 3.

 

Batteries were removed

To retain images in the camera while changing

 

before the camera

batteries, you must first connect the camera to a

 

was connected to the

computer via the USB cable. The connection will

 

computer.

supply power to the camera, allowing for replacement

 

 

of batteries without the risk of losing stored pictures.

I cannot upload

Connection failure.

Make sure all cable connections are properly and

images to the PC.

 

securely plugged in.

 

 

 

 

The camera driver is

Un-install the software and camera driver first (p.17),

 

not correctly installed on

and then re-install. (p.8)

 

your computer

 

GETTING HELP

Should you need help with your camera, refer to the “Troubleshooting” section of this manual. If the problem encountered is not included in the “Troubleshooting” section, please visit our customer support website at www.concord-camera.comto view Frequently Asked Questions (FAQ) by clicking the picture of your model in the “Camera Support” Section. Most questions can be answered in the FAQ section.

You can also send an e-mail to us by clicking the e-mail address that is linked to the customer support center in the “Contact Us” section.

For Camera Support please contact:

Toll Free in the US and Canada:

• (866) 522-6372

Web: www.concord-camera.com

Email: For Camera Support via E-mail, please contact us at www.concord-camera.com.

Toll Free in Europe:

UK: 0800-1696482

Spain: 900-973195

Germany: 0800-1800563

Italy: 800-781883

France: 0800-917599

Toll:

+31-53-4829779

For detailed information on how to work with Photo Explorer 8.0 and Cool 360, please contact www.ulead.com.

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Concord Camera VGA manual Troubleshooting, Getting Help, For Camera Support please contact

VGA specifications

The Concord Camera VGA is a notable entry-level digital camera that gained popularity for its simplicity and affordability, making it an ideal choice for beginners and casual photographers alike. Known for its compact design and lightweight construction, this camera has been designed to meet the needs of users who desire a straightforward approach to capturing images without the complexities often associated with higher-end models.

One of the main features of the Concord Camera VGA is its 1.3-megapixel resolution, which allows users to take decent quality photos suitable for small prints and online sharing. While this resolution may seem modest by today’s standards, it was sufficient for creating clear and vibrant images during its time. The camera also supports VGA video recording, allowing users to capture short clips, further enhancing its versatility.

The camera is equipped with a fixed focus lens, which simplifies the shooting process by eliminating the need for manual adjustments. This is particularly advantageous for novice users who may feel overwhelmed by the technicality of focusing mechanisms in more advanced models. Additionally, the Concord Camera VGA features a built-in flash to assist in low-light conditions, ensuring that users can still capture moments even when the lighting isn’t perfect.

One noteworthy characteristic of the Concord Camera VGA is its straightforward user interface, which consists of a limited number of buttons and a clear LCD screen. This intuitive design helps users quickly learn how to operate the camera without extensive instruction. The ergonomic design of the camera further enhances comfort, making it easy to hold during shooting sessions.

Another important aspect of the Concord Camera VGA is its use of AA batteries, a feature that provides convenience and ease of power management. Users can easily replace batteries when needed, ensuring that they can capture memories without worrying about charging times.

Overall, the Concord Camera VGA stands as a symbol of simplicity and accessibility in the world of digital photography. Its combination of essential features, user-friendly design, and affordability makes it a suitable choice for beginner photographers looking to explore the art of capturing images without unnecessary complications.