1-8 Chapter 1: Introduction
DFlex-4/104 User's Manual, ver. 0.04
We offer three ways for you to contact us:
Mail/Courier
You may contact us by letter and our mailing address for
correspondence is:
Connect Tech Inc.
c/o Customer Service
42 Arrow Road
Guelph, Ontario
Canada N1K 1S6
Email/Internet
You may contact us through the Internet. Our addresses on the
Internet are:
sales@connecttech.com
support@connecttech.com
ftp.connecttech.com
www.connectttech.com/support/support.html
Note:
1. You can submit your technical support questions to our
customer support engineers via our Internet email address
OR
2. You can refer to our knowledge database found in the
Customer Support section of our World Wide Web site.
OR
3. You can fill out the problem summary form, found in the
Customer Support section of our World Wide Web site and
submit it to our customer support engineers via the Web.
OR
4. You can obtain the latest versions of software drivers and
manuals from the Customer Support section of our World
Wide Web site or from the /pub section on our FTP site.
Telephone/Facsimile
Customer Support representatives are ready to answer your call
Monday through Friday, from 9:00 a.m. to noon and 1:00 p.m. to
5:00 p.m. Eastern Standard Time. Our numbers for calls are:
Telephone: 519-836-1291
Toll Free: 1-800-426-8979
Facsimile 519-836-4878 (on-line 24 hours)