FILTER REPLACEMENT METHOD

Please replace filter

3Replace after separating the fitting connected to the filter

needed for replacement.

Separate the fitting with using proper equipment.

After replacing the filter check if there is no leakage and drain out the room water.

4Adjust the front cover to the matching part at the lower part and then close it pressing downward.

When exchanging neo-sense filter : Install the filter after cleaning it for about 30seconds.

When exchanging fine post-carbon filter : Install after cleaning the filter with water that has gone through the neo-sense filter for about 3 minutes.

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BEFORE ASKING A/S

Check the followings before asking A/S.

The product may not properly work due to the reasons except the breakdown because you are not accustomed to how to operate or any negligible reasons. In those cases, check the followings, and you can solve the simple troubles without the help from the customer service center. If the trouble continues after you check the followings, contact your nearest Customer Service Center.

Problem

Check Items

Solutions

 

 

 

 

Did you clean the water drum?

Clean the water drum.

The water

Did you use the filter system for

Remove the stored water

tastes weird

too long?

and clean the water drum.

 

Is it about time to change the filter?

Request filter change.

The water is

Is it about time to change the filter?

Request filter change.

Did you lock the water supply valve?

Open the water supply valve.

flowing

slower.

Did the temperature of the water

When the temperature drops, the

 

drop suddenly?

amount of water filtered decreases.

 

 

 

 

Is the cold water lamp on?

Turn the cold water mode on by

 

pressing the cold water button for 3

 

 

seconds

There is no

The cooling system may be malfunctioning.

Request A/S.

 

Connect the power to the voltage

cold water.

Is the power turned on?

rating that matches it on the rating

 

 

plate.

 

Did you close the water supply

If the water level is low, the cold

 

water function does not activate,

 

valve?

 

to protect the electronic motor.

 

 

 

 

Open the water supply valve.

 

Is the hot water lock lamp on?

Deactivate hot water.

 

Is the hot water lamp on?

Turn the cold water mode on by

There is no

pressing the cold water button for 3

 

seconds

hot water

 

Is the power connected?

Connect the power to the voltage

 

rating that matches it on the rating

 

 

plate.

 

Is room-temperature water

Request A/S.

 

overflowing or leaking?

 

 

 

 

 

Other Cautions for Safety

Filter Replacement

Method

/

Before Asking

A/S

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Image 17
Coway CHP-06DL Before Asking A/S, Check the followings before asking A/S, Filter Replacement Method Before Asking