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What’s Included In The Box

•

3G/4G Mobile Broadband Router

• Power Adapter

•

Quick Start Guide

 

There Are Two Ways To Set Up A CTR500 Router:

1)Wireless Setup using a Mobile Broadband (cellular) Data Modem

Connect Power Supply and insert active USB or ExpressCard modem/s.*

Then, establish a wireless internet connection as shown below.

USB

ExpressCard

Power

Supply

*Mobile Broadband Card Not Included.

See your Mobile Broadband Service Provider for details.

Establishing a Wireless Internet Connection

1)Identify the CTR500

Windows XP

Open your computer’s WIRELESSCTR500-xxx

NETWORK CONNECTION to associate

with the router’s Wireless Access Point. This is typically completed by opening

VIEW AVAILABLE NETWORKS window. After you have highlighted the CTR500-xxx, click CONNECT.

Windows Vista

Open CONNECT TO A NETWORK by

clicking the Start button, and thenCTR500-xxxclick CONNECT TO. You'll see a list

of the wireless networks currently available. Click on the CTR500-xxxnetwork, and then click CONNECT.

Mac

CTR500

3G/4G Mobile

Broadband

Router

2) Wired Connection using Cable/DSL Internet Service

Connect power and insert one end of your Ethernet cable to the WAN port. Insert the other end of the Ethernet cable into your Internet service provider's modem. It may take a minute or two for the CTR500 to initialize. Open your web browser. You can now

access the Internet.

Note: CradlePoint recommends that WiFi security be setup at this point.

See the “Setting WiFi security on your CradlePoint Router” section of this guide.

USB

Ethernet Cable

ExpressCard

 

Power

Supply

FAILOVER / FAILBACK

In order to utilize of the Failover/Failback features of your CTR500, you must establish one of these two scenarios:

1)Connect two different active data modems (USB or ExpressCard) from two separate carriers to the CTR500.

2)Connect an active LAN/WAN connection and one active data modem to the CTR500.

If your primary service is disrupted, the CTR500 will find the next available connection (Failover), keeping you connected to the internet. Once your primary service is re-established, it will return (Failback) to that connection.

Port Diagram

 

 

Wireless On/Off

External Antenna Port

 

 

 

Express Card Modem Slot

 

 

 

 

USB Modem Port

 

 

 

 

 

 

 

 

 

Express Card Modem Lock

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power In

 

 

 

 

 

 

 

 

 

LED Indicators

 

 

Signal Strength

LAN/WAN Ethernet

 

 

 

 

 

Reset

 

 

 

Data/Signal Toggle Switch

 

 

 

 

 

 

 

 

 

 

 

 

Open your wireless connection list by clicking the AIRPORT wireless icon on your menu bar. Click the CTR500-xxx.

CTR500-xxx

2) Connect To the Internet

1)Using either a Windows or Mac platform, open a browser window. A default CradlePoint page will appear asking for a password.

2) The password is the last six digits of the MAC address shown on the box label and on the bottom of the router. This is a unique number identifying your router.

3)Once you have correctly entered your password, click “OK”. You can now access the Internet.

Note: CradlePoint recommends that WiFi security be setup at this point. See the “Setting WiFi security on your CradlePoint Router” section of this guide.

LED Status Lights

Signifies the CTR500 has power.

Signifies that a connection is made on the WAN port. Blinking indicates traffic over the port.

Note: The WAN port will turn on even if plugged into a computer. It is for Internet connections only (i.e. DSL/Cable modems).

Indicates a recognizable USB cellular device is connected to the router.

Orange (Blinking) Modem Connection Error

Orange (Solid) Modem is Not Active

Green (Blinking) Modem is Negotiating

Green (Solid) Modem is Connected

Signifies the routers WiFi radio is “On”. Blinking indicates data traffic.

Signifies that a connection is made via the ExpressCard. Blinking indicates traffic over the port.

While in Signal Strength button is pressed, the WAN, WiFi, WPS and Modem LEDs display the strength of the Mobile Broadband Modem signal.

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Cradlepoint CTR500 quick start Establishing a Wireless Internet Connection, Port Diagram, LED Status Lights
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CTR500 specifications

The Cradlepoint CTR500 is a high-performance, ruggedized mobile router designed specifically for mission-critical applications. It serves as an ideal solution for businesses requiring reliable internet connectivity in transit, such as public safety organizations, emergency services, and transportation services. With its advanced features and cutting-edge technologies, the CTR500 ensures robust connectivity wherever it's needed.

One of the standout features of the CTR500 is its support for both 4G LTE and 5G networks. This dual support allows users to take advantage of the faster speeds and lower latency offered by 5G, while still having fallback options with 4G LTE. The device is equipped with advanced antenna technology, optimizing signal reception to provide seamless connectivity even in challenging environments.

The routing capabilities of the CTR500 are highly impressive. It incorporates advanced networking features such as support for VPN, firewalls, and Quality of Service (QoS), ensuring secure and efficient data transmission. Businesses can confidently transmit sensitive information knowing that their data is protected by strong security protocols.

One of the key characteristics of the CTR500 is its rugged design. Built to withstand harsh conditions, the router is resistant to dust and moisture, meeting IP67 standards. This makes it suitable for deployment in various environments, from construction sites to emergency response situations. The durable casing and design ensure that the device remains operational even in the toughest conditions.

Cradlepoint also leverages its NetCloud platform, providing users with comprehensive management and monitoring capabilities. The NetCloud Manager allows for centralized control of multiple devices, making it easy for IT teams to manage connectivity, track usage, and perform diagnostics remotely. This cloud-based approach streamlines operations and reduces the need for on-site support.

Additionally, the CTR500 offers multiple WAN options, including Ethernet and USB, allowing for flexible deployment and scalability. Businesses can seamlessly integrate the router into their existing systems, ensuring minimal disruption.

Enhanced connectivity options, rugged design, advanced security features, and cloud management capabilities all come together in the Cradlepoint CTR500. This versatile mobile router provides businesses with the tools needed to maintain reliable communication in any environment, making it an invaluable asset for organizations on the move.
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