UPDATING ROUTER or ADAPTER FIRMWARE

You may need to update your CradlePoint router or adapter firmware to support the MC100W modem. To update your router or adapter, follow the steps below.

HOW TO DOWNLOAD FIRMWARE:

1)Navigate to CradlePoint’s support page www.cradlepoint.com/support

2)Select your product from the list and download the most recent firmware and modem files to your desktop.

HOW TO UPDATE FIRMWARE:

HOW TO UPDATE THE 4G/WiMAX DRIVER:

1)Follow Steps 1 - 4 on Page 5.

2)In the MANUALLY UPGRADE WIMAX MODEM DRIVER FILE section, click BROWSE.

3)Browse to the previously downloaded modem file, then click OPEN.

4)Click the UPLOAD button and wait a few

seconds while your modem driver is updated and reboots.

SELECT THE CARRIER REALM:

for full technical support, register your product:

w w w . c r a d l e p o i n t . c o m / r e g i s t e r

for additional information, visit:

w w w . c r a d l e p o i n t . c o m . m c 1 0 0 w

REGULATORY STATEMENTS

FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio / television technician for help.

FCC Caution: Any changes or modifications not expressly approved by CradlePoint, Inc. could void the user’s authority to operate the product.

1)Connect your computer to the CradlePoint router or adapter with its WiFi network connection or an Ethernet cable.

2)Open a browser window and type http://192.168.0.1 in the address bar. Press enter/return.

3)When prompted for your password, type the six characters of your MAC address found on product label.

4)Select TOOLS on the top navigation bar, then FIRMWARE in the left menu.

5)Find MANUALLY UPGRADE FIRMWARE and click the BROWSE button.

6)Select the firmware file you saved to your desktop and click OPEN.

7)Click the UPLOAD button. Wait a moment while your firmware is updated and the product reboots.

You may need to modify your 4G realm to match your carrier’s network.

1)Log in to the router or adapter again.

2)Click the MODEM tab on the top navigation bar, then SETTINGS in the left menu.

3)Under MODEM SPECIFIC SETTINGS find WiMAX SETTINGS.

4)Choose your Mobile Broadband provider from the Carrier drop down menu (ie: Clear, or Sprint 3G/4G, etc).

5)Click SAVE SETTINGS at the top of the page.

WARRANTY INFORMATION

CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchase (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion.

Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to the point of purchase for a full refund of the purchase price.

If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to CradlePoint, Inc.’s existing return policy.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

FCC RADIATION EXPOSURE STATEMENT

This equipment compiles with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Due to the essentially high output power natural of WiMAX device, use of this device with other transmitter at the same time may exceed the FCC RF exposure limit and such usage must be prohibited (unless such co-transmission has been approved by FCC in the future).

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Cradlepoint MC100W Regulatory Statements, Warranty Information, Federal Communication Commission Interference Statement
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MC100W specifications

The Cradlepoint MC100W is an advanced mobile broadband router specifically designed for critical applications requiring reliable internet connectivity on the go. It is particularly well-suited for businesses, emergency responders, and field operations that demand high-performance networking in mobile environments. The MC100W stands out due to its compact design, robust features, and the ability to support various deployment scenarios.

One of the main features of the Cradlepoint MC100W is its support for dual SIM cards. This functionality allows users to utilize multiple cellular networks, providing redundancy and enhanced reliability in connectivity. In situations where one network may suffer from congestion or signal issues, the router can automatically switch to the secondary SIM to maintain a stable internet connection. This dual SIM feature is crucial for mission-critical services that cannot afford downtime.

The MC100W also boasts 4G LTE capabilities, ensuring fast and reliable internet access in virtually any location. It supports multiple frequency bands, which enhances compatibility with various cellular carriers. Furthermore, the device is equipped with advanced Wi-Fi capabilities, enabling it to act as a mobile access point. Users can connect multiple devices to the MC100W wirelessly, providing internet access for teams in the field or for personal devices during travel.

Security is another major characteristic of the Cradlepoint MC100W. It comes with integrated firewall and VPN support, ensuring that data transmitted over the network remains secure from potential threats. The router also includes built-in support for network monitoring and management, which allows IT administrators to keep track of device performance, usage, and real-time analytics remotely through the Cradlepoint NetCloud platform.

The router's easy-to-use interface and robust configuration options make it an appealing choice for both technical and non-technical users. It can be quickly set up with minimal hassle, and the user can monitor the quality of the connection and manage settings using an intuitive web-based portal or mobile application.

In summary, the Cradlepoint MC100W encapsulates a powerful combination of mobility, reliability, and security, making it an indispensable tool for users who require reliable internet access in dynamic environments. Its dual SIM support, 4G LTE capabilities, robust security features, and user-friendly management systems make it an ideal choice for professionals needing dependable connectivity on the move.
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