Cradlepoint PS6PMCW manual Product/Technical Support, Product Support

Chapter 2 – Product/Technical Support

Product Support

We are committed to providing our customers with first-class customer service and technical support. You can receive product support in a variety of ways:

North America Product Support

Cradlepoint Inc.

1199 Shoreline Lane

Boise, ID	83702
Phone:	(208) 424-5054
Fax:	(208) 429-6852
E-mail:	support@cradlepoint.com
Web:	www.cradlepoint.com

Technical Support

For additional information, please refer to the documentation that came with the Palm Tungsten E2. If you need additional assistance, you can contact technical support via e-mail at: support@cradlepoint.com or directly by phone at (208) 424-5054 and follow the voice prompts to our Technical Support personnel.

Before calling us, please have the following information ready:

∙Your name, email address, and phone number

∙Your Modem Charging Cradle’s model number

∙Your Modem Charging Cradle’s serial number

NOTE

The Modem Charging Cradle serial number can be found on the product label on the underside of the cradle.

∙The handheld’s make and model (e.g., Palm Tungsten E2)

∙A detailed problem description

User’s Guide for Modem Charging Cradle PS6PMCW 8