8Appendix

Troubleshooting

Symptom

Cause

Solution

Camera does not turn on.

- The batteries are inserted

-

Reload the batteries.

 

incorrectly.

-

Replace with new batteries.

 

- The batteries are dead.

-

Make sure the battery

 

- The battery compartment

 

compartment door is properly

 

door is open.

 

closed.

The camera does not take

- The camera is set to

- Set the camera to Photo mode.

pictures.

Playback mode.

-

Wait for the flash to charge.

 

- The flash is charging

- Reformat the SD card.

 

- The memory is full.

-

The card may be defective, use

 

- The SD card is not

 

a new card.

 

formatted correctly.

 

 

Image is not recorded

- The camera is set to

- Set camera to Photo mode.

when the shutter button is

Playback mode.

- Wait for flash to charge.

pressed.

- The flash is charging

- Make space in memory by

 

- Memory is full.

 

deleting unwanted images or

 

 

 

downloading files to a

 

 

 

computer.

The flash doesn't fire.

The Flash mode is set to OFF.

Set the flash to any mode except

 

 

OFF.

 

 

 

Images are blurry or out of

- The camera was moving

- Hold the camera steady.

focus

when the image was

- Turn the Macro mode on if the

 

captured.

 

subject is very close.

 

- The subject was beyond the

- Turn Macro mode off when

 

focal range of the camera.

 

shooting distant subjects.

Images are not displayed

A memory card with non-EXIF

This camera cannot display non-

on the LCD screen.

images (recorded with another

EXIF images.

 

camera) is loaded.

 

 

Images are not saved in

The camera was turned off

If the battery low indicator

memory.

before the image was stored in

appears on the LCD screen,

 

memory.

replace the batteries immediately.

Cannot transfer images to

The USB driver is not installed.

- Install the USB driver before

a computer after

 

 

you connect the camera to a

connecting the USB cable.

 

 

computer.

 

 

- Turn the camera on.

Images do not appear on

- The cable is not connected

- Use the included video cable to

the television.

securely.

 

connect the camera to a TV.

 

- The TV Out setting is

- Set the video system to the

 

incorrect.

 

correct setting, NTSC or PAL.

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