Creative 6000 Troubleshooting, Run, Run, Start, System, AutoPlay, Settings, Properties, Properties, My Computer, My Computer, d:\setup.exe, Control Panel, Device Manager

Troubleshooting

Problems

Installing

Software

If you have a technical problem with this product, you may wish to consult our self-help tool “Knowledgebase” for online troubleshooting and solutions. Go to www.creative.com and select your region.

The installation does not start automatically after the installation CD is inserted.

The AutoPlay feature in your Windows system may not be enabled.

To start the installation program through the My Computer shortcut menu:

1.Double-click the My Computer icon on your Windows desktop.

2.In the My Computer window, right-click the CD-ROM drive icon.

3.On the shortcut menu, click AutoPlay and follow the instructions on the screen.

To install the software from the CD without enabling AutoPlay:

1.Leave the installation CD in the CD-ROM drive.

2.Click Start -> Run.

3.In the Run dialog box, type d:\setup.exe (replace d:\ with the drive letter of your CD-ROM drive).

4.Click the OK button.

5.Follow the instructions on the screen to complete the installation.

To enable AutoPlay through Auto Insert Notification:

1.Click Start ->Settings ->Control Panel.

2.In the Control Panel window, double-click the System icon.

3.In the System Properties dialog box, click the Device Manager tab and select your CD-ROM drive.

4.Click the Properties button.

5.In the Properties dialog box, click the Settings tab and select Auto Insert Notification.

6.Click the OK button to exit from the dialog box.

Troubleshooting B-1