Frequently Asked Questions B-1
Frequently Asked Questions
This section covers common questions you might have while using your player. If
you have an issue with this product, you may wish to consult our self-help tool
“Knowledge Base” for online troubleshooting and solutions. Go to
www.creative.com and select your region.
Usage Why does the player skip certain tracks?
The player will only play valid media formats. Other types of media formats are
skipped. Generally, your player plays MP3, WMV and WMA files. See "Playback
Formats" on page A-1 for more information.
Why does the player turn off immediately after it is turned on?
The battery may be too depleted to power your player. Try charging the battery.
File transfers to the player are very slow (less than 100 KB/Sec). What do
I do?
You may be transferring files that may be configured for other devices and
formats, or your computer’s CPU does not meet the recommended system
requirements. Windows Media Player 10 changes or transcodes files before
transferring them to your player.