Frequently Asked Questions B-4
About
Recovery
Screens
If an error occurs, you may see any one of the following diagrams, indicating the
general nature of the problem.
Recovery Screen Likely Causes Suggested Action
Your player’s firmware may be
corrupted.
Connect your device to your
computer with the USB travel cable.
Screen 2 (below) appears.
Visit www.creative.com for firmware
updates.
Contact Creative Customer
Support Services for assistance.