Error Diagrams If an error occurs, you may see the following diagram, indicating the general

nature of the problem.

 

Diagram

Likely Causes

Suggested Action

 

 

 

 

 

 

❍ physical defects

❍ contact Customer

 

 

 

 

❍ numerous high-

 

 

Support Services

 

 

impact shocks

 

 

 

 

 

 

 

 

 

❍ unexpected power

❍ download a newer

 

 

 

 

firmware version

 

 

loss while saving

❍ reload firmware

 

 

settings

❍ contact Customer

 

 

 

 

 

Support Services

 

 

 

 

 

 

❍ player is unable to

❍ clear your player’s

 

 

perform the selected

memory

 

 

task (for example,

❍ contact Customer

 

 

deleting a file)

Support Services

❍unsupported file system

❍corrupted file system

❍check that the file system you have selected during formatting is FAT only

❍use ScanDisk to check your player

Onscreen Diagram and Icon Guide B-4