Error Diagrams If an error occurs, you may see the following diagram, indicating the general

nature of the problem.

 

Diagram

Likely Causes

Suggested Action

 

 

 

 

 

 

physical defects

contact Customer

 

 

 

 

numerous high-

 

 

Support Services

 

 

impact shocks

 

 

 

 

 

 

 

 

 

unexpected power

download a newer

 

 

 

 

firmware version

 

 

loss while saving

reload firmware

 

 

settings

contact Customer

 

 

 

 

 

Support Services

 

 

 

 

 

 

player is unable to

clear your player’s

 

 

perform the selected

memory

 

 

task (for example,

contact Customer

 

 

deleting a file)

Support Services

unsupported file system

corrupted file system

check that the file system you have selected during formatting is FAT only

use ScanDisk to check your player

Onscreen Diagram and Icon Guide B-4