MWorks THX 550 front_cle.book Page 5 Friday, September 26, 2003 12:14 PM

Limited Hardware Warranty

Technical Support

Creative Technology Ltd (“Creative”) warrants the product enclosed herein to be free of defects for a period of twelve (12) months from the date of purchase. In the event of a defect in material or workmanship during the warranty period, Creative, at its sole discretion, will either repair or replace the defective product when the defective product is returned to Creative by the owner as further outlined herein. The remedy for this breach in warranty is limited to servicing or replacement only and shall not cover any other damages, whatsoever.

CREATIVE SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITH RESPECT TO THE USE OF THIS PRODUCT, IN NO EVENT SHALL CREATIVE BE LIABLE FOR ANY LOSS OF PROFIT OR ANY COMMERCIAL DAMAGE, INCLUDING BUT NOT LIMITED TO SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES. Some states/countries do not allow the exclusion of limitation of liability for consequential or incidental damages, in which case the above limitation may not apply to you.

Creative makes final determination whether such product is defective. You must deliver the product with a return material authorization (RMA) number and a dated proof of purchase. To receive an RMA number, contact Creative’s Technical Support. If Creative’s Technical Support verifies the product is defective, the Return Material Authorization Department will issue an RMA number to note on the outer package of the product being returned.

Creative cannot accept any product that does not include an RMA number on the package. You must use the original container (or the equivalent), pay any shipping charges, and assume the risk of damages or loss in transit. Creative may use new or reconditioned parts, and any replaced parts, or product become the property of Creative.

Creative warrants the repaired or replaced product to be free from defects in material and workmanship for the remainder of the initial warranty period.

Inside USA, Canada and Latin America

To reach Technical Support via the Internet, visit our website at: http://www.americas.creative.com/support/

For comments or questions regarding our Technical Support, you can also contact us at the following address:

Creative Labs Inc.Technical Support1523 Cimarron PlazaStillwater, OK 74075

If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware and operating system configuration information and Creative product model and serial numbers available for the call): Phone (405) 742-6622.

Inside Asia

To reach Technical Support via the Internet, visit our website at: http://www.creative-asia.com/support/

For comments or questions regarding our Technical Support, you can also contact us at the following address:

Creative Technology Ltd.

Technical Support

31 International Business Park, Creative ResourceSingapore 609921

If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware and operating system configuration information and Creative product model and serial numbers available for the call): Phone (65) 6895–4100, Fax (65) 6569–6640. Operating hours (Singapore Time): Mon–Fri 9:00 AM–6:00 PM.

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