Creda J151E Something Wrong?, Cooking Results Not Satisfactory?, Key Contacts, Service

Cooking Results Not Satisfactory?

Problem	Check
Grilling uneven	Ensure that the grill pan is positioned
cooking front to back.	centrally below the grill element.
Fat splattering.	Ensure the grill is not set to too high a
	temperature.
	Ensure that the oven shelves are level by
Oven Baking	using a spirit level on the rod shelf and
	adjusting, using suitable packing,
Uneven rising of
	e.g. wood, under the feet of the appliance.
cakes.
	This should be checked on both left to right
	and front to back.
	The following may cause cakes to sink:
Sinking of cakes.	1. Cooking at too high a temperature.
	2. Using normal creaming method with soft
	margerine.
	Refer to the cooking times and temperatures
	given in the oven temperature charts,
Over/under cooking	however, it may be necessary to increase or
Fast/Slow cooking	decrease by 10˚C to suit your taste. Do not
	use utensils greater that 75mm 3" in height
	for roasting.

Something Wrong?

Before contacting your Creda Service Centre / Installer, check the problem guide below:

Slight odour or small
amount of smoke	This is normal and should cease after a short
when using the
	period.
cooker for the first
time.
Cooker does not work	Check that the switch on the control unit is in
at all	the on position.
	Check that the temperature has been set in
Oven temperature	accordance with the temperature charts. It
seems too high or too	may be necessary to increase or decrease the
low	recommended temperature by up to 10˚C to
	suit your taste.
	Check that the temperatures and shelf
	position are as recommended in the
Oven does not cook	temperature charts.
evenly.	Check that the containers being used in the
	oven allow sufficient air flow around them.
	Check that the cooker is level.
Hotplates are slow to	Check that your pans conform to the
boil and will not
	recommendations in these instructions.
simmer.
Grilling is uneven.	Check that the grill pan has been correctly
	positioned.
	The oven lamp is not covered by the
Oven lamp does not	guarantee. The part is easily changed (see the
	section on oven lamp replacement). A new
work.
	lamp may be obtained from our parts
	department (see opposite).
Grill not working	Grill will not work unless the Grill door is in
	the grill position (see Grilling section of this
	book).
	Steam and/or condensation may appear from
Condensation on the	the vent at the rear of the appliance when
	using an oven particularly for foods with a
wall at the rear of the
cooker.	high water content e.g. frozen chips, roast
	chicken etc. This is normal and any excess
	should be wiped off.
	Steam is a by-product of cooking any food
Steam /	with a high water content. To help minimise
	always:
Condensation in the
	a) Try to avoid leaving food in the oven to
oven after use.
	cool after being cooked.
	b) Use a covered container, wherever possible

If you have been through the above list and there is still a

problem. You should identify your Service Agent using the list on

the back page and contact your Local Service Office.

PRINTED BY SIMLEX . FOUR ASHES, WOLVERHAMPTON.

Key Contacts

Service

We have the largest appliance manufacturer’s service team in Europe, trained specialists directly employed by us to ensure your complete confidence.

Repair Service

UK: 08709 066 066

Republic of Ireland: 1850 302 220

You will be asked for the following information:-

Name, address and postcode.

Telephone number

Model / Serial number of the appliance

Clear and concise details of the query or fault

Place and Date of purchase

(Please keep the receipt as evidence will be required when the

engineer calls).

Extended Warranty

To join: UK 08709 088 088

Republic of Ireland: 1850 502 220

Genuine Parts & Accessories

Mail Order Hotline

UK: 08709 077 077

Republic of Ireland: (01) 842 6836

For further product information 08701 54 64 74

All Creda Services are offered as an extra benefit and do not affect your

statutory rights.

General Domestic Appliances Limited, Morley Way,

Peterborough, PE2 9JB

This appliance conforms to the following EEC

Directives:

Electromagnetic Compatibility	Low Voltage
Equipment
89/336/EEC	73/23/EEC
92/31/EEC	93/68/EEC
93/68/EEC

November 2000 Part No. 4966200016-01