Something Wrong with your Cooker?
Before contacting your Creda Service Centre/Installer, check the problem guide below.
THERE MAY BE NOTHING WRONG.
Problem | Check |
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Slight odour or small amount | This is normal and should cease after a short period. | ||
of smoke when using the |
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cooker for the first time. |
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Nothing Works | Is the main cooker wall switch turned on? | ||
| There may be no electricity supply. | ||
Oven temperature seems | Check that the temperature has been set in accordance with the | ||
too high or too low. | temperature charts. It may be necessary to increase or decrease | ||
| the recommended temperature by up to 10˚C to suit your taste. | ||
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Oven does not cook evenly. | Check that the temperature and shelf position are as | ||
| recommended in the temperature charts. | ||
| Check that the containers being used in the oven allow sufficient | ||
| air flow around them. | ||
| Check that the cooker is level. | ||
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Top oven and grill do not | Operating the cooker under the following conditions may cause | ||
work. Main oven works. | a safety | ||
(X253E only) | a) | grilling with the top oven door shut. | |
| b) grilling for excessive long periods at maximum settings. | ||
| Switch off the appliance and allow the cooker to cool for approx. | ||
| 30 minutes. Switch the cooker back on again and check that the | ||
| grill/top oven is now operating correctly. | ||
Hotplates are slow to boil or | Check that your pans conform to the recommendations in these | ||
will not simmer | instructions. | ||
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Marks appearing on | The hob surround can be cleaned with warm soapy water and a | ||
hotplates. | cream cleaner, such as Cif. The sealed hotplates should be | ||
Can not clean hob / | cleaned regularly, (please refer to the Care and Cleaning section | ||
hotplates. | for further information. | ||
| Please note that replacement hob cleaning kits are available | ||
| from our parts department (see Back Cover for contact number). | ||
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Grill not working. | Grill will not work unless the Top oven control is in the OFF | ||
(X253E only) | position. |
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Grill not working. | The grill door MUST be open. | ||
(X153E & X156E only) | |||
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Grill keeps turning on and | When the grill control is operated at a setting less than | ||
off. | maximum, this is normal regulator operation, not a fault. | ||
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Condensation on the wall at | Steam and/or condensation may appear from the vent at the rear | ||
the rear of the cooker. | of the appliance when using an oven particularly for foods with a | ||
| high water content e.g. frozen chips, roast chicken etc. This is | ||
| normal and any excess should be wiped off. | ||
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Steam / Condensation in the | Steam is a | ||
oven after use. | content. To help minimise always: | ||
| a) Try to avoid leaving food in the oven to cool after being cooked. | ||
| b) Use a covered container, wherever possible | ||
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Cooling fan continues | This is normal and not a fault. The cooling fan will stop when the | ||
running after all controls are | cooker has cooled. | ||
turned off (X253E only) |
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If you have been through the above list and there is still a problem; Contact Service see Key Contacts
(back cover).
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