Crestron electronic C2N-TFM Problem Solving

FM Radio Tuner Crestron C2N-TFM
40 • FM Radio Tuner: C2N-TFM Operations Guide - DOC. 6233A
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
C2N-TFM Troubleshooting
TROUBLE PROBABLE
CAUSE(S) CORRECTIVE ACTION
Wrong power
supply.
Use a Crestron power supply. Green PWR
LED does not
illuminate. C2N-TFM is not
receiving power.
Verify that cables plugged into NET port are
secure.
Improper Net ID. Verify that the C2N-TFM Net ID matches Net ID in
the software program.
Yellow NET
LED does not
illuminate. Loose network
connection.
Verify that cable plugged into NET port is secure.
Search
functions do not
work properly.
Station signal
strength is too low.
Check antenna placement for good signal
strength.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the C2N-TFM, additional information and programming examples may be made
available as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical documentation
revision.
Check the Crestron website (www.crestron.com) periodically for manual update
availability and its relevance. Updates are available from the Downloads | Product
Manuals section and are identified as an “Addendum” in the Download column.