Crestron CSP-LSP Lightning Strike Protector

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
CSP-LSP Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE

ACTION

Device appears to
be charred and
branch of connected
Cresnet units are not
functioning.
Device has
failed due to
lightning strike
or power surge.
Replace CSP-LSP.

Check Network Wiring

Use the Right
Wire In order to ensure optimum performance over the full range of your
installation topology, Crestron Certified Wire and only Crestron Certified
Wire may be used. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using
improper wire.
Strip and Tin
Wire When daisy-chaining Cresnet units, strip the ends of the wires carefully
to avoid nicking the conductors. Twist together the ends of the wires that
share a pin on the network connector and tin the twisted connection.
Apply solder only to the ends of the twisted wires. Avoid tinning too far
up the wires or the end becomes brittle. Insert the tinned connection into
the Cresnet connector and tighten the retaining screw. Repeat the
procedure for the other three conductors.

Operations & Installation Guide – DOC. 6643A Lightning Strike Protector: CSP-LSP 17