3.8 Inch RF Remote Crestron MT-1000C MT-1000C Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Devices not powered up Check power to devices and
check that devices are on
Battery charge is low Recharge battery
RF Gateway not
functioning
Check power to RF Gateway
Out of RF range Distance to Gateway/Reciever
too far
Devices do not
respond
Control system not
programmed properly
Check control system program
Battery pack not properly
installed
Refer to " Battery Installation
and Replacement " in this guide
for proper installation
instructions
MT-1000C not placed
properly in docking
station
Make sure unit is mounted
properly in docking station
Connection for
MT-1000C in docking
station is dirty or has an
obstruction
Clean contacts, remove
obstruction
Battery pack will
not charge
Power supply problem Replace docking station power
supply (part number 6002768)
Further Inquiries If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team
by calling the Crestron corporate headquarters at 1-888-CRESTRON
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron
website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates As Crestron improves functions, adds new features, and extends the capabilities
of the MT-1000C, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
14 • 3.8 Inch RF Remote: MT-1000C Operations Guide - DOC. 6322