CyberData 930095K Appendix C: Troubleshooting/Technical, Support, C.1 Frequently Asked Questions (FAQ), C.2 Documentation, C.3 Contact Information

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Appendix C: Troubleshooting/Technical

Support

C.1 Frequently Asked Questions (FAQ)

Go to the following URL to see CyberData’s list of frequently asked questions:

http://www.CyberData.net/support/voip

C.2 Documentation

The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at:

www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>VoIP Products

C.3 Contact Information

Contact CyberData Corporation 2555 Garden Road Monterey, CA 93940 USA www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)

Fax: 831-373-4193

SalesSales 831-373-2601 Extension 334

Technical Phone: 831-373-2601 Extension 333

Support Email: support@CyberData.net

Returned To return the product, contact the CyberData Returned Materials Authorization (RMA) department

Materials at:

Authorization

Phone: 831-373-2601, Extension 136

Email: RMA@CyberData.net

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation 2555 Garden Road Monterey, CA 93940

Attention: RMA "your RMA number"

Operations Guide 930095K CyberData Corporation