CP625HG
User’s Manual
K01-0000159-00
IMPORTANT SAFETY WARNINGS
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
CAUTION! To reduce the risk of electric shock, do not remove the cover. There are no user serviceable parts inside. CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.
CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before installing a computer component. CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code, ANSI/NFPA 70.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical applications. DO NOT use in any circumstance that would affect operation and safety of life support equipment, any medical applications or
patient care.
DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation from the aquarium can cause the unit to short out.
INSTALLING YOUR UPS SYSTEM
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
(a) UPS unit x 1 (b) User’s manual x 1 (c) PowerPanel® Personal Edition software CD x 1
(d) USB device cable x 1 (e) Telephone cable x 1 (f) Warranty registration card x 1
1.Ensure that the equipment plugged into the outlet does not exceed the UPS unit’s rated capacity (625VA/375W for CP625HG). If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
2.There are many factors that can affect the amount of power that your computer system will require. For optimal system performance keep the load below 80% of the unit’s rated capacity.
1.Your new UPS may be used immediately upon receipt. As a loss of charge may occur during shipping and storage, it is advisable to plug the unit into a wall outlet to charge for at least 8 hours before performing a self test.
2.With the UPS unit turned off and unplugged, connect your computer, monitor, and any other peripherals requiring battery backup into the battery power supplied outlets. Plug
the other peripheral equipment (eg. printer, scanner, speakers, etc.) into the full-time surge protection outlets. DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump, or other large electrical device into the “Battery and Surge Protected Outlets”. The power demands of these devices will overload and possibly damage the unit.
3.To protect a fax, phone, or modem, connect a telephone cable from the wall jack outlet to the IN jack
of the UPS. Connect a telephone cable from one of the UPS OUT jacks to the modem port on the computer. The other UPS OUT jack can be used to protect a telephone or fax machine.
4.Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, refrigerator, copier, etc.). The warranty prohibits the use of extension cords, outlet strips, and surge strips.
5.Press the power switch to turn the unit on. The Power On indicator light will illuminate green and the unit will “beep” twice.
6.If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.
7.To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
8.To store the UPS for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure optimal battery life.
BASIC OPERATION
DESCRIPTION
Battery and Surge Protected Outlets
The unit has four battery powered/surge suppression outlets to ensure temporary uninterrupted operation of your equipment during a power failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump, or other large electrical device into the “Battery and Surge Protected Outlets.” The power demands of these devices will overload and possibly damage the unit.)
Full-Time Surge Protection Outlets
The unit has four surge suppression outlets.
Power Switch
Press the power button to turn the UPS on or off.
Power On Indicator (green)
This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.
Electrical Wiring Fault Indicator (red)
This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring. If this is illuminated, disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired. The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet.
Communication Protection Ports
Communication protection ports will protect any standard modem, fax, or telephone line. (RJ11)
Circuit Breaker
Located on the side of the UPS, the circuit breaker serves to provide overload and fault protection.
USB Port to PC
The port allows connection and communication between the USB port on the computer and the UPS unit. The UPS communicates its status to the PowerPanel® Personal Edition software. The USB interface is also compatible with the Power Management applications provided by Windows 7, Vista, Mac OS X, and Linux.
Outlets Designed for AC Adapters
The UPS unit has four widely-spaced outlets, so AC power adapters can be plugged into the UPS without overlapping adjacent outlets.
TROUBLESHOOTING
Problem | | Possible Cause | | Solution |
Full-time surge protection outlets | | | | |
stop providing power to | | Circuit breaker has tripped due to an | | Turn the UPS off and unplug at least one piece of |
equipment. Circuit breaker | | | equipment. Wait 10 seconds, reset the circuit breaker by |
| overload. | |
button is projecting from the side | | | depressing the button, and then turn the UPS on. |
| | |
of the unit. | | | | |
| | | | |
| | Battery not fully charged. | | Recharge the battery by leaving the UPS plugged in. |
The UPS does not perform | | | | |
| | | |
expected runtime. | | Battery is worn out. | | Contact CyberPower Systems about replacement batteries |
| | | at tech@cyberpowersystems.com |
| | | |
| | | | |
| | The on/off switch is designed to | | Turn the UPS off. Wait 10 seconds and then turn the UPS |
| | prevent damage from rapidly turning | |
| | | on. |
| | it off and on. | |
| | | |
| | | | |
| | The unit is not connected to an AC | | The unit must be connected to a 110/120V 50/60Hz outlet. |
| | outlet. | |
| | | |
The UPS will not turn on. | | | | |
| | | Contact CyberPower Systems about replacement batteries |
| | The battery is worn out. | |
| | | at tech@cyberpowersystems.com |
| | | |
| | | | |
| | Mechanical problem. | | Contact CyberPower Systems at |
| | | tech@cyberpowersystems.com |
| | | |
| | | | |
| | The frequency is beyond 47-63Hz. | | Turn the UPS off. Make sure the frequency range is within |
| | | 47-63Hz. Or you can turn the UPS on in battery mode. |
| | | |
| | | | |
| | The USB cable is not connected. | | Connect the USB cable to the UPS unit and an open USB |
| | | port on the back of the computer. |
| | | |
PowerPanel® Personal Edition is | | | | |
| The USB cable is connected to the | | Check the back of the computer for an additional USB port. |
inactive (all icons are gray). | | |
| wrong port. | | Move the cable to this port. |
| | |
| | | | |
| | The unit is not providing battery | | Shutdown your computer and turn the UPS off. Wait 10 |
| | | seconds and turn the UPS back on. This should reset the |
| | power. | |
| | | unit. |
| | | |
| | | |
| Additional troubleshooting information can be found at “Support” at |
| | www.CPSww.com |
DEFINITIONS FOR ILLUMINATED LED INDICATORS
| | | | CONDITION |
| Power ON | Wiring Fault | Alarm | |
| | | | |
| On | Off | Off | Normal |
| | | | |
| On | Off | Beep twice | Utility Failure- The UPS is providing power to battery power-supplied |
| every 30 seconds | |
| | | outlets from its battery. |
| | | | |
| On | Off | Rapid Beeping | Utility Failure- The UPS is providing battery power. Rapid beeping |
| every 1/2 second | indicates the unit will run out of power shortly. |
| | |
| | | | |
| | | | Battery Overload - Occurs when connected equipment exceeds the |
| Off | Off | Constant tone | listed capacity of the UPS. Turn the UPS off, unplug at least one |
| piece of equipment from battery outlets, wait 10 seconds, reset the |
| | | |
| | | | circuit breaker and turn the unit on. |
| | | | |
| | | | Electrical Wiring Fault - This indicates a wiring problem with the |
| On/Off | On | None | AC outlet such as bad ground, missing ground, or reversed wiring. |
| Disconnect all electrical equipment from the outlet and have an |
| | | |
| | | | electrician check the outlet to insure proper wiring. |
| | | | |
| On | Off | 8 beeps | Utility Failure- The frequency is beyond 47-63Hz. The UPS will not |
| turn on in Line Mode. |
| | | |
| | | | |
