Method 2: Using a command prompt

7.You will need to enter a User Name and Password for the Remote Management Card in the authentication window, as shown in figure 3.

*Default user name: cyber ;

Default password: cyber.

Figure 3. Authentication window.

 

8.If IP address is successful, you will

see a message that the IP set up is OK, as shown in Figure 4.

Figure 4. Setup IP Address successfully message.

Method 2: Using a command prompt

1.Obtain the MAC address from the label on the Remote Management Card . Each Remote Management Card has a unique MAC address.

2.Use the ARP command to set the IP address.

Example:

To assign the IP Address 192.168.20.240 for the Remote Management Card, which has a MAC address of 00-0C-15-00-00-01 you will type in the following command prompt from a PC connected to the same network as the Remote Management Card.

(1)Type in “arp-s 192.168.20.240 00-0C-15-00-00-01” then press Enter.

3.Use the Ping command to assign a size of 123 bytes to the IP.

(1)Type in “ping 192.168.20.240 -l 123” then press Enter

(2)If the replies are received, your computer can communicate with the IP address.

WEB INTERFACE Login Account

There are two user account types.

-Administrator (default username : cyber; default password : cyber)

-Viewer (default username : device; default password : cyber)

The administrator can access full functions, including enable/disable the Viewer account, and the view can access the read function but can not control or change any setting.

Trouble Shooting

Problem

Solution

Unable to configure

1. Check the LED status , the normal condition

the Remote

is both yellow and green led is on.

Management Card

If green led is off :

by method1 or

=> Check if Remote Management Card is

method2

properly seated in the UPS and the UPS

 

power is on.

 

If yellow led is off :

 

=>Check if the network connection is valid.

 

2. Check if the operated PC is on the same

 

physical network as Management Card is .

 

 

Unable to ping the

1. Use method1 and method2 to get correct IP

Management Card.

address of the Management Card.

 

2. If the operated PC is on the different physical

 

network from the Management Card, verify

 

the setting of subnet mask and the IP

 

address of gateway.

 

 

Lost the user name

Please refer to the “Reset to Default Setting /

and password

Recover from a Lost Password

 

“part in the user’s manual.

 

 

CyberPower North America CyberPower Systems (USA), Inc.

4241 12th Avenue East Suite 400 Shakopee, MN 55379

Tel: 877-297-6937 Fax: 952-403-0009

Website: CPSww.com E-mail: sales@cyberpowersystems.com

CyberPower Europe CyberPower Systems B.V.

Flight Forum 3545,5657 DW Eindhoven,The Netherlands Tel: +31 (0)40 2348170 Fax: +31 (0)40 2340314 Website: http://eu.cyberpowersystems.com

E-mail: sales@cyberpower-eu.com

Cyber Power Systems France

Z.I. Saint Séverin 28220 CLOYES sur le Loir – France

Tél : +33(0)2 37 98 61 50

E-mail : sales@cpsww.com.fr

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CyberPower RMCARD202 Trouble Shooting, Method 2 Using a command prompt, WEB INTERFACE Login Account, Example, Problem