CyberPower Systems UP500E Battery Replacement Procedure, Storage, Technical Specifications, Model

BATTERY REPLACEMENT PROCEDURE:

For UP500E/UP750E only

1.Remove the 2 retaining screws then push the battery cover backward and remove the cover.

2.Lean the UPS to one side and pull out the battery partially from the compartment.

Disconnect the battery wires from the battery, and then remove the battery from the compartment.

3. Install the replacement battery by connecting the red wire to the positive (+) terminal of the battery and connecting the black wire to the negative (-) terminal of the battery.

4.Slide the battery back into the compartment. Turn the UPS upside

down to help the batteries entirely slide into the compartment. Replace the cover and the retaining screws.

REMINDER: Recharge the unit for 4 – 8 hours to ensure the UPS performs expected runtime

STORAGE

First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to insure battery life. If the battery remains uncharged for an extended period of time, it may suffer permanent loss of capacity.

TECHNICAL SPECIFICATIONS

Model		UP350TE		UP500TE		UP500E	UP750E
Capacity	(VA)	350VA		500VA		500VA	750VA
Capacity	(Watts)	210W		300W		325W	450W
Input
Input Voltage Range				220-240Vac
Frequency Range					50/60 Hz
Output
On Battery Output				Simulated Sine Wave at 230Vac +/- 7%
Voltage
On Battery Output					50/60 Hz
Frequency
Overload Protection		On Utility: Fuse, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge						Yes
Protection
Network Protection				RJ45 (One In/One Out)
Physical
Total # of UPS			2			2
Receptacles
Maximum Dimensions		23.8cm*8.0cm*13.7cm				28.3cm*9.1cm*16.4cm
Weight (Kg)		4.4		5.0		6.4	7.5
Battery
Sealed Maintenance
Free Lead Acid		12V / 4AHx1		12V / 4.5AHx1		12V / 7AH x1	12V / 9AH x1
Battery
User Replaceable			N/A			Yes, Hot Swappable Battery Pack
Typical Recharge					8 Hours
Time
Warning Diagnostics
Indicators				Power On, Using Battery, Boost, Buck
Audible Alarms				On Battery, Low Battery, Overload
Environmental
Operating				+32°F to 95°F ( 0°C to 35°C )
Temperature
Operating Relative				0 to 95% NON-CONDENSING
Humidity
Communication
PowerPanel®				Windows 98/ME/2000/NT/XP, Server 2003
Software
Management
Auto-Charger						Yes
Auto-Restart						Yes

DEFINITIONS FOR ILLUMINATED LED INDICATORS

TROUBLE SHOOTING

Problem	Possible Cause	Solution
The UPS does not	Batteries are not fully charged.	Recharge the battery by leaving the UPS
		plugged in.
perform expected
		Contact CyberPower Systems at
runtime.	Battery is slightly worn out.
		sales@cyberpower-eu.com
	The on/off switch is designed to	Turn the UPS off. Wait 10 seconds and then
	prevent damage by rapidly
		turn the UPS on.
	turning it off and on.
The UPS will not	The unit is not connected to an	The unit must be connected to a 220-240V
	AC outlet.	50/60Hz outlet.
turn on.
	The battery is worn out.	Contact CyberPower Systems at
		sales@cyberpower-eu.com
	Mechanical problem.	Contact CyberPower Systems at
		sales@cyberpower-eu.com
		Turn the UPS off and unplug at least one piece
		connected equipment. Unplug the power cord of
		the UPS then remove the fuse compartment
		beneath the power inlet of the UPS and replace

Power On	Using	Fuse	Alarm
	Battery
On	Off	Normal	Off
Off	On	Normal	Two Beeps
Off	On	Normal	Rapid
			Beeps
			Two beeps
Off	On/Off	Blown	or rapid
			beeps
Off	On/Off	Normal/	Long Beep
		Blown

Condition

Normal

Utility Failure- The UPS is providing battery power to the Battery-Power Supplied outlets.

Utility Failure- The UPS is providing battery power. The rapid beeps indicate the battery will run out of charge within a few minutes. Overload- Occurs in the Full-time Surge Protection Outlets. Please turn the UPS off and unplug at least one piece of equipment from the UPS. Replace the fuse with a spare one then turn the UPS on.

Overload- Occurs in the Battery-power Supplied Outlets. Turn the UPS off and unplug at least one piece of equipment from the UPS. Check the fuse and do the replacement if necessary. Turn the UPS on.

	Fuse is blown due to overload	the blown fuse with a spare one. Lock the
		compartment back to the UPS. Connect power
Outlets do not		cord then turn the UPS on. Make sure that your
		spare fuse meets the specification: 6.3A, 250V,
provide power to
		5x10mm.
equipment
	Batteries are discharged	Allow the unit to recharge for at least 4 hours.
	Unit has been damaged by a	Contact CyberPower Systems at
	surge or spike.	sales@cyberpower-eu.com
	The serial cable is not	Connect the serial cable to the UPS unit and
		an open serial port on the back of the
	connected.	computer. You must use the cable that came
		with the unit.
PowerPanel® is	The serial cable is connected to	Try another serial port of your computer.
	the wrong port.
inactive (all icons
are gray).	The unit is not providing battery	Shutdown your computer and turn the UPS off.
		Wait 10 seconds and turn the UPS back on.
	power.
		This should reset the unit.
	The serial cable is not the cable	You must use the cable included with the unit
	that was provided with the unit.	for the software.

For more information, visit eu.cyberpowersystems.com or contact CyberPower Systems B.V.

Flight Forum 3545, 5657DW Eindhoven, The Netherlands

TEL: +31 (0)40 2348170, FAX: +31 (0)40 2340314, E-MAIL: sales@cyberpower-eu.com

CyberPower Systems Inc. (USA)

4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A.

Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL: sales@cyberpowersystems.com

Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel® and PowerPanel® Plus are trademarks of CyberPower Systems (USA) Inc.

CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in design, assembly, materials and workmanship for two years ( battery is only one year) from the date of original purchase. Any warranty services, please contact your local dealers or distributors.