D-Link KX-TDA100 - page 240

4.1 Troubleshooting

240 Installation Manual

Contents

Main System Components Page Page Important Safety Instructions Page Precaution WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. MODEL No.: SERIAL No.: http://doc.panasonic.de Introduction The Structure of this Manual About the Other Manuals Trademarks Precautions for Users in the United Kingdom FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY. WARNING THIS APPLIANCE MUST BE EARTHED. Page Table of Contents Page Page Page Page 1.1 System Highlights 1.1.1 System Highlights Networking Features Built-in Small Call Centre Features Computer Telephony Integration (CTI) Features Parallelled Telephone Features Portable Station (PS) Features PC Phone/PC Console Features Hospitality Features 1.2 Basic System Construction 1.2.1 Basic Shelf Construction of Basic Shelf 1.2 Basic System Construction 1.2.2 System Connection Diagram Router Hybrid IP-PBX 1.2 Basic System Construction Mountable Equipment Page 1.3 Options 1.3.1 Options Page Page 1.4 Specifications 1.4.1 General Description Page 1.4.2 Characteristics 1.4.3 System Capacity Maximum Optional Service Cards KX-TDA100 KX-TDA200 Cards Installed in the Slots of the Hybrid IP-PBX Page Cards Mounted on Other Optional Service Cards Maximum Terminal Equipment MEC Card Calculation MEC Card Calculation Calculation Example (KX-TDA100) Power Supply Unit Selection Load Figure Calculation PSU Capability Calculation Example (KX-TDA200) Page Page 2.1 Before Installation 2.1.1 Before Installation Safety Installation Instructions Installation Precautions Wiring Precautions Page 2.2 Installation of the Hybrid IP-PBX 2.2.1 Unpacking 2.2.2 Names and Locations Inside View KX-TDA100 KX-TDA200 Note * Null slot is not available for any optional service card. 2.2.3 Opening/Closing the Front Cover Opening the Front Cover Closing the Front Cover 2.2.4 Installing/Replacing the Power Supply Unit Safety Instructions 1. 2. PSU-S PSU-M/PSU-L Installing the Power Supply Unit Replacing the Power Supply Unit Page 2.2.5 Frame Earth Connection IMPORTANT To earth 1. 2. 3. 4. 2.2.6 Backup Batteries Connection 1. 2. 2.2.7 Installing/Removing the Optional Service Cards Installing Optional Service Cards Guide Rail 1. Page Page Handling of the Cables Removing the Optional Service Cards 2.2.8 Types of Connectors RJ11 Type A Type B BNC Page 2.2.9 Attaching a Ferrite Core When connecting a T1/E1/PRI/IP-GW16/IP-EXT16 card When connecting a BRI card Page 2.2.10 Fastening Amphenol Type Connector 2.2 Installation of the Hybrid IP-PBX Amphenol Connector Pin Assignment Chart 2.2.11 Wall Mounting (KX-TDA200) 1. 2. Screw (B) 2.2.12 Wall Mounting (KX-TDA100) 1. 2. Screw (B) 2.2.13 Floor Standing (KX-TDA200 Only) 1. Floor 2. screws (A). 3. Screws (B) Metal Bracket Page 2.2.14 Surge Protector Installation Overview Installation Outside Installation a. b. Installation of an Earth Rod Page 2.3 Installation of the Main Processing Card 2.3.1 MPR Card Page 2.3.2 MEC Card 2.3.3 RMT Card 2.4 Installation of the Trunk Cards 2.4.1 LCOT4, LCOT8, and LCOT16 Cards To trunk Page 2.4.2 DID8 Card To DID line Page 2.4.3 CID/PAY8 Card Switch Settings (on LCOT8/LCOT16 cards) 2.4.4 CID8 Card CID8 Card Switch Settings (on LCOT8/LCOT16 cards) inside LCOT16 card only 2.4.5 E&M8 Card Page Page 2.4.6 T1 Card Page Page 2.4.7 E1 Card BNC (coaxial) Connector (TX) BNC (coaxial) Connector (RX) Diameter Maximum Distance 0.5 mm: Under 200 m 2.4.8 BRI4 and BRI8 Cards (LINE 1 to LINE 8) Extension To NT1/ Page LINE LED Pattern Maximum Cabling Distance of S0 Bus Connection 2.4.9 PRI30 Card BNC (coaxial) Connector (TX) BNC (coaxial) Connector (RX) Page 2.4.10 PRI23 Card Page Page 2.4.11 IP-GW4 Card RJ45 (10BASE-T) RJ45 Connector (10BASE-T) Page 2.4.12 IP-GW4E Card (10BASE-T/100BASE-TX) Page 2.4.13 IP-GW16 Card (10BASE-T/100BASE-TX Full Duplex) Page 2.5 Installation of the Extension Cards 2.5.1 CSIF4 and CSIF8 Card RJ45 Connector 2.5.2 DHLC8 Card Page Page 2.5.3 DLC8 Card Page 2.5.4 DLC16 Card Page 2.5.5 SLC8 Card Page 2.5.6 EXT-CID Card 2.5.7 SLC16 and MSLC16 Cards To extensions Page 2.5.8 IP-EXT16 Card Page 2.6 Installation of the Other Cards 2.6.1 OPB3 Card 2.6.2 DPH4 Card To door openers To doorphones Page 2.6.3 DPH2 Card To doorphones/ door openers Page 2.6 Installation of the Other Cards Connection Diagram for German Type Doorphones and Door Openers Doorphone 2 Adaptor Doorphone 1 Adaptor 2.6.4 EIO4 Card To external relays To external sensors Page Connection Diagram for External Sensor 2.6.5 ECHO16 Card 2.6.6 MSG4 Card 2.6.7 CTI-LINK Card RJ45 Connector (10BASE-T) RJ45 (10BASE-T) To LAN/ Server PC Page 2.7 Connection of Extensions 2.7.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) 2.7.2 Parallel Connection of the Extensions With APT With DPT Page 2.7.3 Digital EXtra Device Port (Digital XDP) Connection With KX-T7600 Series DPT (except KX-T7600E Series) Slave DPT SLT Master DPT SLTMaster DPT Slave DPT With KX-T7600E Series DPT Connecting to a Slave DPT SLTMaster DPT Slave DPT Page 2.7.4 First Party Call Control CTI Connection 2.8 Connection of DECT Portable Stations 2.8.1 Overview CS: Cell Station (KX-TDA0142CE/KX-TDA0141CE) PS: DECT Portable Station (KX-TCA155/KX-TCA255/KX-TD7590/KX-TD7580) RF Specification Page 2.8.2 Procedure Overview 1. Investigate the installation site a. b. c. 2. Prepare for site survey a. b. c. d. 4. Finish the site survey 5. Connect the CS and PS to the Hybrid IP-PBX and test the operation 6. Mount the CS on the wall 2.8.3 Site Planning Understanding Radio Waves 1. Reflection 2. Diffraction 3. Penetration Page CS Coverage Area Site Survey Preparation 1. a. b. c. d. 2. a. b. C Example: Installing in a Room Separated by Walls 2.8.4 Before Site Survey Checking the CS ID Number CS No. CS ID No. Assigning the CS ID Number to the PS 2.8 Connection of DECT Portable Stations CS No. CS ID No. 3 0 to 7 Note To clear the CS ID number assigned to the PS, follow the procedure below: To enter letters Setting and Installing the CS Temporarily for Site Survey 1. 2. Channel Number Switch Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9 DIP Switch 1 2 3 4 5 6 3. 4. 2.8.5 Site Survey Using the KX-TCA255/KX-TD7590 Testing the Radio Signal Strength Log No. Channel No. Log No. a. b. c. Page 2.8 Connection of DECT Portable Stations Referring to the Stored Scan Data Previous or Next 0 to 9 Log No. Using the KX-TCA255 Clearing the Stored Scan Data 2.8.6 After Site Survey 2.8.7 Connecting a Cell Station to the Hybrid IP-PBX Using a CSIF Card Using a DHLC/DLC Card Connecting the CS Page Registering the PS Entering the Hybrid IP-PBX System Programming Mode Using a PT PIN for PS Registration PS Registration [690] Extn. No. Page Setting the Personal Identification Number (PIN) for PS Registration Changing the Display Language of the PS [692] 2.8 Connection of DECT Portable Station s PS Termination / System Lock Password [691] Select "Setting Handset". Select "Registration". Press POWER for 2 seconds. Select "YES". Page 2.8.8 Wall Mounting Reference for Wall Mounting 2.9 Connection of 2.4 GHz Portable Stations 2.9.1 Overview CS: Cell Station (KX-TDA0142/KX-TDA0141) PS: 2.4 GHz Portable Station (KX-TD7680/KX-TD7690) Page 2.9.2 Procedure Overview 1. Investigate the installation site a. b. c. 2. Prepare the CS for site survey a. b. c. 4. Finish the site survey 5. Connect the CS and PS to the Hybrid IP-PBX and test the operation 6. Mount the CS on the wall 2.9.3 Site Planning Understanding Radio Waves 1. Reflection 2. Diffraction 3. Penetration Page CS Coverage Area Site Survey Preparation 1. a. b. c. d. 2. a. b. C Example: Installing in a Room Separated by Walls 2.9.4 Before Site Survey Setting and Installing the CS Temporarily for Site Survey 1. 2. CS Number Switch CS no. 1 CS no. 2 CS no. 3 CS no. 4 CS no. 5 CS no. 6 CS no. 7 CS no. 8 CS no. 9 3. 4. 2.9.5 Site Survey Testing the Radio Signal Strength 1. 2. a. b. c. 3. a. b. c. Referring to the Stored Scan Data CS no. 1 CS no. 2 CS no. 3 CS no. 4 Press 1, 9, and POWER for more than 2 seconds. 0 to 9 To the Desired Scan Data No. Deleting the Stored Scan Data 2.9.6 After Site Survey 2.9.7 Connecting a Cell Station to the Hybrid IP-PBX Using a CSIF Card Using a DHLC/DLC Card Connecting the CS Registering the PS Entering the System Programming Mode System Lock Password System Setting Menu System Lock Password [690] Extn. No. F2 F3 Choose "SYSTEM 14". Select "REGISTRATION". System Lock Password System Lock Password SEL ENTR CHNG SEL ENTR System Lock Password System Lock Password Setting the Personal Identification Number (PIN) for PS Registration [692] PS Termination Testing the Operation [691] 2.9.8 Wall Mounting Reference for Wall Mounting 2.10 Connection of Doorphones, Door Openers, External Sensors, and External Relays 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays 1. Maximum Cabling Distance Installing the Doorphone (KX-T30865) Connection 1. To 8-pin terminal block Page 2.11 Connection of Peripherals 2.11.1 Connection of Peripherals BGM/MOH Pager PC/Printer (via RS-232C) Pin Assignments Connection Charts Page PC/Server PC (via USB version 1.1) Pin Assignments 2.12 Power Failure Connections 2.12.1 Power Failure Connections To trunk To SL T Using Analogue Trunk Card and Extension Card RJ11 Connector Pin Assignments for Analogue Trunk Card RJ11 Connector Pin Assignments for Extension Card Using BRI Card Switch Settings RJ45 Connector LINE 1 Pin Assignments RJ45 Connector LINE 2 Pin Assignments 2.13 Starting the Hybrid IP-PBX 2.13.1 Starting the Hybrid IP-PBX RUN Indicator System Initialise Switch 1. Confirming the Trunk Connection Page Page Page 3.1 Overview 3.1.1 Overview 3.2 Connection 3.2.1 Connection Serial Interface Connection LAN Connection via CTI-LINK Card External Modem Connection 3.3 Installation of the KX-TDA Maintenance Console 3.3.1 Installing and Starting the KX-TDA Maintenance Console System Requirements Password Security Warning to the Administrator or Installer regarding the system password Installing the KX-TDA Maintenance Console Starting the KX-TDA Maintenance Console and Assigning the Basic Items (Quick Setup) a. b. c. 1. 2. 3. Page 4.1 Troubleshooting 4.1.1 Installation Page 4.1.2 Connection Yes No Page 4.1.3 Operation Page 4.1.4 Using the Reset Button Operation System Initialise Switch 1. 2. Reset Button 4.1.5 Troubleshooting by Error Log Error Log Display Format 12345 6 1245 6 Description Page List of Errors and Solutions LPR (Optional Service Card with Local Processor) Initial Self Diagnosis System Start-up and On-line Operation Page Page Page Page Page Page Page Page Page 5.1 Revision History 5.1.1 Version 1.1 5.1.2 Version 2.0 Page Page Numerics A B C D K L M N O T U V W