Dacor ETT304-1 Care and Cleaning, Before You Call for Service, Parts and Accessories, Problem

Models: ETT304-1

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Care and Cleaning

Care and Cleaning

Cleaning the Cooktop Surface

Cleaning the Cooktop Surface WARNING

Before cleaning the cooktop make sure that all cooktop elements are off and cool enough to safely touch.

Lock the cooktop controls during cleaning to avoid personal injury. See the Cooktop Operation section.

To avoid dangerous fumes and damage to the cooktop, use only the cleaners specified. Use them only as instructed.

To prevent damage to the glass finish do not use abrasive cleaners or scrubbers. They may cause permanent damage.

Do not remove heavy spills with a sharp object like a knife or metal spatula. Sharp objects may scratch the surfaces.

Always clean the cooktop cautiously. If using a damp sponge or cloth, wait until the cooktop has cooled sufficiently to prevent steam burns.

Proper cleaning is necessary for best cooktop performance and appearance and to ensure safe operation. Clean the surface using the following procedures after each use.

To clean the cooktop, apply about a ¼ teaspoon of non-abrasive cleaner, such as the supplied Dacor Cooktop Cleaning Creme*, to the ceramic glass surface with a lightly dampened clean cloth. Use a second clean cloth to remove any remaining cleaner residue. Wipe the cooktop surface with a dry cloth to completely eliminate any remaining moisture.

*See the Parts and Accessories section below for reorder information.

To remove heavy or burned-on spills, first allow the cooktop to cool. Using a razor blade scraper held at a 30° angle to the cooktop surface, gently scrape off any burned-on substances. Remove any remaining residue by applying the Dacor Cooktop Cleaning Creme. Be careful not to scratch or gouge the surface.

Wiping the cooktop with a sponge or dish cloth may leave a film that will discolor during the next heating cycle. Remove any resulting discoloration using the recommended cleaner when the cooktop is cool.

Before You Call for Service

Problem Solution Guide

Before you call for service, please review the potential problems, possible causes and remedies shown in the table.

Problem

Possible Cause

Remedy

 

Nothing works.

Cooktop is not connected to electrical

Have cooktop connected to a

 

 

power.

properly sized electrical power

 

 

 

supply by a licensed electrician.

 

 

Power supply is off.

Check to make sure the power is

 

 

 

turned on at the circuit breaker or

 

 

 

fuse box. Check for tripped circuit

 

 

 

breaker or blown fuse.

 

 

Cooktop controls are locked.

See Cooktop Operation section.

 

 

Power failure.

Call power company.

 

Cooktop heating elements go off and on even

The heating element temperature limiters

Normal operation.

 

on high setting.

automatically turn the elements off and on

 

 

 

to regulate the cooktop temperature.

 

 

Glass ceramic surface is see-through or red in

Under direct or bright lighting, you may

Normal properties of black ceramic

 

color.

sometimes be able to see through the glass

glass panel on the cooktop.

 

 

and into the chassis due to its transparent

 

 

 

quality. You may also notice a red tint under

 

 

 

these conditions.

 

 

 

 

 

 

Parts and Accessories

 

 

 

 

 

Description

Part Number

Dacor Cooktop Cleaning Cream

A300

Cast aluminum griddle, designed to fit perfectly over the bridge element on model METB365-1

AMG11

Dacor Signature Gourmet Cookware Collection

 

To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.

 

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Dacor ETT304-1 Care and Cleaning, Before You Call for Service, Parts and Accessories, Cleaning the Cooktop Surface, Remedy