Before You Call for Service
Problem Solution Guide
NOTE: See Common Problems When Using the Bake Mode on page 12 for problems with cooking food.
Problem | May Be Caused By | What to Do |
Nothing works. | Oven not connected to electrical | Have a licensed electrician connect oven to |
| power. | properly wired electrical connection. |
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| Power to oven is off. | Turn on power at circuit breaker or fuse box. |
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| Check for tripped breaker or blown fuse. |
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| Control panel locked. | Press CANCEL · SECURE key for 4 seconds to |
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| reactivate control panel |
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| Power outage. | Contact power company |
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Oven will not heat. | Oven setting not correct. | Press CANCEL · SECURE, then follow instruc- |
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| tions in Operating the Oven section. |
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| Oven set for delay timed cooking. | Oven will turn on automatically at the preset |
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| time. Press CANCEL · SECURE to return to |
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| normal operation. |
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| Attempting to broil with the meat | Broil and Convection Broil settings will not |
| probe connected. | work when meat probe is connected. Discon- |
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| nect meat probe. |
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Oven shuts off by itself after it | 12 hour timer is on. Unit is set | Turn off 12 hour timer. See page 11. |
has been on for 12 hours. | to turn off automatically after 12 |
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| hours of continuous use. |
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Time on display not correct. | Time of day not set. | Set time. See page 8. |
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| Power failure or power was turned | Reset time. See page 8. |
| off. |
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Time flashes on display. | Power failure or power was turned | Reset time. See page 8. |
| off. |
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Oven does not | Oven door not shut tightly. | Check for obstructions. Shut door tightly. |
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| Oven set for delay timed cleaning. | Oven will start to self clean at preset time. |
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| Press CANCEL · SECURE to return to normal |
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| operation. |
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| Oven not set properly. | Follow instructions in Care and Cleaning sec- |
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| tion. |
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| Meat probe connected. | Oven will not start |
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| probe is connected. Disconnect and remove |
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| meat probe. |
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Oven lights will not work. | Light bulbs burned out. | Replace light bulbs. |
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| Oven in | Lights do not work when oven is in |
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| mode. See page 23. |
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| Oven in Sabbath mode. | Lights do not work when oven is in Sabbath |
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| mode. See page 20. |
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Foods over or under cook. | Incorrect cooking time or tempera- | Follow instructions in Operating Your Oven |
| ture. | section. |
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Cooling fan continues to run | Normal operation. | The cooling fan may run for a while after the |
after oven has been turned off. |
| oven is turned off, until the internal parts have |
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| cooled. |
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| Continued... |
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