Trouble-Shooting Guide

Sometimes you may come across minor problems that in most cases do not require a service call and can be easily eliminated. The problem may have resulted from improper handling and/or installation of the appliance. Please refer to the below troubleshooting guide to assist you in identifying the possible cause and solution to your problem. Should the problem still persist after completing these checkpoints. Contact the closest authorized service agent in your area for assistance.

The Appliance Fails to Operate After Connecting to Electrical Power Supply

•Check the power cord is properly connected.

•Check the power supply in the electrical outlet. (blown fuse / circuit breaker)

•Make sure the appliance is switched on. (thermostat knob in operating position)

Continuous Operation of the Cooling System

•The door is frequently opened or left open for too long.

•The door is not properly closed (the door may sag, the gasket may be polluted or damaged).

•Perhaps you may have overloaded the appliance with fresh foods.

•The reason may be inadequate ventilation of the compressor (assure adequate air circulation).

Ice Formation on the Inner Rear Wall

As long as the defrost water runs to the channel and through the outlet to the drain pan on the compressor, automatic defrosting of the appliance is assured.

In case the ice formation on the inner back wall is increased (3-5 mm), ice should be manually defrosted.

Set the thermostat knob to STOP (0) position and leave the door open. Never use electric devices for defrosting and do not scrape the ice or frost layer with sharp objects.

After defrosting is complete, turn the knob to desired position and close the refrigerator door.The cause of

increased ice formation may be one of the following: the door does not seal well (clean the gasket if it is contaminated, or replace it if it is damaged);

–the door is frequently opened or left too long; –the food stored in the refrigerator was warm; –the food or dish is touching the inner back wall.

Water is Leaking From the Refrigerator

If the discharge water outlet is clogged, or the defrost water drips over the channel, water will leak from the refrigerator.

•Clean the clogged outlet, for example with a plastic straw.

•Manually defrost the increased ice layer. See “Ice Formation on the Inner rear Wall”

Noise

Cooling in a refrigerator-freezing appliance is made possible by cooling the system using a compressor, which will produce certain noise levels. How noisy the appliance is depends on where it is placed, how it is used and how old the appliance is.

•During the operation of the compressor the noise of the liquid is heard and when the compressor is not operating, the refrigerant flow is heard. This is a normal condition and it has no influence whatsoever on the lifetime of the appliance.

•After starting the appliance, the operation of the compressor and the refrigerant flow may be louder, which does not mean that something is wrong with the appliance and it has no influence on the lifetime of the appliance. Gradually the is noise reduced.

•Sometimes unusual and louder noise is heard, which is rather unusual for the appliance. This noise is often a consequence of inadequate installation.

–The appliance must be level and installed on a firm solid base/floor.

–It should not touch the wall or kitchen units standing next to it.

–Check the accessories on the interior of the appliance, they should be placed correctly in their positions; also check, bottles, tins, and other vessels are not touching each other causing rattling and/or vibrations.

10