TROUBLESHOOTING
From time to time a problem may arise which is minor in nature, and a service call may not be necessary; use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance.
Tel:1-800-26-
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
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1) Freezer does not work. | • No power to unit. | • Check connection of power cord to | |
• Power cord is unplugged. | power supply. | ||
| • Wrong voltage being used. | • Plug in unit. | |
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| • Use proper voltage. | |
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| • Temperature is too high. | • Lower temperature control. | |
2) Freezer runs | • Door is not closed. | • Close the door. | |
• Hot food inserted into cabinet. | • Cool food to room temperature before | ||
continuously. | • Door opened too long/often. | inserting. | |
| • Close proximity to heat source or | • Minimize door openings/duration. | |
| direct sunlight. | • Do not place unit close to heat source or | |
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| in direct sunlight. | |
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| • Check connection of power cord to | |
| • No power to unit. | power supply. | |
| • Power cord is unplugged. | • Plug in unit. | |
| • Temperature is too low. | • Raise temperature control. | |
| • Door is not closed. | • Close the door. | |
3) Internal temperature | • Hot food inserted into cabinet. | • Cool food to room temperature before | |
• Door opened too long/often. | insterting. | ||
not cold enough. | |||
• Air flow obstruction. | • Minimize door openings/duration. | ||
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| • Wrong voltage is being used. | • Allow room for air to circulate around the | |
| • Close proximity to heat source or | unit. | |
| direct sunlight. | • Use proper voltage. | |
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| • Do not place unit close to heat source or | |
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| direct sunlight. | |
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