Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number 1-800-263-2629for assistance.

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

POSSIBLE CAUSE

 

 

POSSIBLE SOLU'TION

 

 

 

 

 

 

 

 

 

 

 

 

1) Does not work.

• No power to unit

• Check connection of power

 

 

• Power cord is unplugged.

cord to power source.

 

 

 

 

 

• Wrong voltage is bemg used.

• Plug in unit.

 

 

 

 

 

 

 

 

• Use proper voltage.

 

 

 

 

 

 

 

 

• Set temperature control to

 

 

 

 

 

• Temperature set too low.

warmer setting

 

 

 

 

 

• Close door securely.

 

 

 

 

 

• Door is not closed.

• Be sure food is at room

 

 

2) Refrigerator runs

• Hot food inserted.

temperature before inserting.

 

 

• Door opened too long or too

• Minimize door openings/

 

 

continuously.

 

 

often.

duration.

 

 

 

 

 

• Close proximity to heat

• Do not place unit close to

 

 

 

 

 

source or direct sunlight.

heat sources or direct

 

 

 

 

 

 

 

 

sunlight.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check connection of power

 

 

 

 

 

• No power to unit.

cord to power source.

 

 

 

 

 

• Plug in unit.

 

 

 

 

 

• Power cord is unglu ed.

• Check setting and increase

 

 

 

 

 

• Temperature set oo igh.

as needed.

 

 

 

 

 

• Door is not closed.

• Close door securely.

 

 

3)1nternal temperature not

• Hot food inserted.

• Be sure that food is at room

 

 

• Door opened too long or too

temperature.

 

 

cold enough.

often.

• Mimmize door openings/

 

 

 

 

 

• Air flow obstruction.

duration.

 

 

 

 

 

• Wrong voltage is beina used.

• Allow room for air to

 

 

 

 

 

• Close proximity to hea

circulate around unit.

 

 

 

 

 

source or direct sunlight.

• Use pro Jer voltape.

 

 

 

 

 

 

 

 

• Do not place uni close to

 

 

 

 

 

 

 

 

heat sources or direct

 

 

 

 

 

 

 

 

sunlight.

 

 

 

 

 

 

 

 

 

 

 

 

7

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Danby DCRM31BSLDD manual Possible Cause Possible Solution