Care and Maintenance
Frequently, a problem is minor and a service call may not be necessary, use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance.
Difficulty | Possible Cause | Suggested Solution |
Does not work | No power to unit | Check connection of power cord to |
|
| power source. |
| Power cord is unplugged. | Plug in unit. |
| Wrong voltage is being used. | Use proper voltage. |
Freezer runs continuously | Temperature too high. | Lower temperature control. |
| Door is not closed. | Close door securely. |
| Hot food inserted. | Be sure that food is at room temperature |
|
| before inserting. |
| Door opened too long or | Do not keep door open for too long. |
| too often. | Minimize door openings. |
| Close proximity to heat source | Do not place unit close to heat sources |
| or direct sunlight. | or direct sunlight. |
|
|
|
Internal temperature | No power to unit. | Check connection of power cord to |
not cold enough. |
| power source. |
| Power cord is unplugged. | Plug in unit. |
| Temperature control too low. | Check setting and increase as neeed. |
| Door is not closed. | Close door securely. |
| Hot food inserter | Be sure that food is at room temperature. |
| Door opened too long or | Do not keep door open for too long. |
| too often. | Minimize door openings. |
| Air flow obstruction. | Allow room for air to circulate around unit. |
| Wrong voltage is being used. | Use proper voltage. |
| Close proximity to heat source | Do not place unit close to heat sources |
| or direct sunlight. | or direct sunlight. |
|
|
|
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