Danby DUFM454WDB, DUFM505WDB manual Assistance or Service, U.S.A, InCanada, Accessories

■Is the control set correctly for the surrounding conditions? See “Using the Control.”

The door will not close completely or is difficult to open

■Are food packages blocking the door? Rearrange containers so that they fit more tightly and take up less space.

■Are the shelves and basket out of position (on some models)? Put the shelves and basket back into their correct positions.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

■Are the gaskets dirty or sticky? Clean gaskets according to the directions in “Freezer Care.”

■Does the freezer wobble or seem unstable? See “Adjust the Door.”

The freezer clicks but does not run

■Has the local power failed? Unplug the freezer for

30 minutes to allow the refrigeration system to equalize. During this time, keep the door closed whenever possible.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement Parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new Amana® appliance.

To locate factory specified replacement parts in your area, call us or your nearest designated service center.

In the U.S.A.

For assistance, installation or service call Amana® Appliances toll free: 1-800-688-9900.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. Amana® Appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the Amana® appliances designated service company in your area, you can also look in your telephone directory Yellow Pages.

For Further Assistance

If you need further assistance, you can write to Amana® Appliances with any questions or concerns at:

Amana Brand Home Appliances Customer eXperience Center 553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

InCanada

For assistance, installation or service toll free: 1-800-807-6777.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Referrals to local dealers, repair parts distributors, and service companies. Amana® Appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For Further Assistance

If you need further assistance, you can write to Amana® Appliances with any questions or concerns at:

Amana Brand Home Appliances Customer eXperience Center 200 – 6750 Century Ave. Mississauga, ON L5N 0B7

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, call 1-800-843-0304or contact your authorized Amana® Appliances dealer. In Canada, call

1-800-807-6777.

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