What is the problem?
5The printer does not respond when I print a card or when I click “Resume” on the Printer Toolbox.
6The printer cover will not close.
Try this:
•Make sure the printer is plugged in. See “Power on the printer” on page 10.
•Make sure the printer is connected to the PC. See “Check the PC connection” on page 9.
•If the Status Light on the printer is blinking amber (orange), press the Ready button for
•Power off the printer and power it on to see if communication resumes.
•See SP35 Info Central for more detailed communication troubleshooting information.
•Push firmly on the front edge of the blue cover to latch it.
•Make sure no extra items are inside the printer.
•Make sure the print ribbon cartridge is installed correctly. See “Loading print ribbon” on page 7.
•If you installed or bumped the printhead cartridge, make sure it is installed correctly. See SP35 Info Central.
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