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Maintenance and servicing
Service intervals.
Every twelve months the hob should be serviced by a Defy Service agent to ensure
continued efficient and safe operation.
Note: If required, the cleaning of the valves should only be carried out by a qualified
Defy technician. ie. Burner not functioning correctly.
Removable burner parts should be washed weekly with hot water and detergent.
Take care to remove any encrustations and ensure that the burner holes are clear.
The condition of the gas hose and valve should be inspected for leaks every time the
gas bottle is re-filled.
Check house fuses or trip switches.
Check if there is power to the unit by plugging another small appliance into the wall
socket.
Check that there is gas in the bottle and that the valve is open.
Problem check
Before calling a service technician to assist with a problem,
PLEASE CHECK THE FOLLOWING.
Service Centres
If you have followed the instructions and still have a problem, contact the
nearest Defy Service Centre. They will be able to advise you on any aspect
of your stove or send a qualified technician to repair it.
Service Centres are located in:
Bloemfontein,
Cape Town,
Durban,
East London,
Johannesburg,
Polokwane,
Port Elizabeth
and Pretoria.
Other areas are serviced by over 200 authorised Service Agents.
Consult your telephone directory for the nearest regional
Defy Service Centre.