11 Trouble shooting
Problem | Problem | Where to Check | |
indicator | |||
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| Check the POWER ON/OFF button. | |
The machine |
| Check the START/PAUSE button. | |
| Check whether in the PRESET mode. | ||
does not work |
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| Check that the power cord is securely plugged in. | ||
at all. |
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| Check whether there has been a power failure. | ||
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| Check whether there is blown fuse or tripped circuit breaker. | |
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| Check whether the tap is open. | |
Water does not |
| Check to see if the water supply has been cut off. | |
flow into the |
| Check whether the metal filter in the inlet filter is clogged. | |
wash/spin tub. |
| Check to see that the water pressure is not too low. | |
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| Check that the height of the drain hose is above 700 mm. | |
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| Check that the height of the drain hose is not above 1000 mm. | |
Water does not |
| Check that the drain hose is not kinked or obstructed. | |
drain. |
| Check to see if the drain hose is too high off the ground. | |
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| Check to see if the water outlet is clogged. | |
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| Check to see that the laundry is evenly distributed and that it has not | |
The machine |
| clumped on one side of the wash/spin tub. | |
| Check whether the washer is on a level surface. | ||
does not spin. |
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| Close the washer lid. Ensure the lid is not being obstructed from | ||
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| closing. | |
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Machine does |
| Check whether the CHILD LOCK is on. | |
not wash. |
| Close the washer lid. | |
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| Press the POWER ON/OFF button to turn off the power. | |
Other problems. |
| Please call your nearest DEFY service agent or your dealer. | |
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NOTE: The problem indicators can be cleared by pressing the START/PAUSE button once. To clear the emergency stop press the START/PAUSE button again to restart the operation.
Warning: If the problem cannot be eliminated, even after the instructions have been followed, consult with your dealer or Authorized Service Agent. Never try to repair a non functional machine yourself.
The following conditions are normal to the operation of the washer and are not faults:
1.During washing or rinsing there is water inlet into the wash tub. This is due to a water level decrease, the machine will compensate by automatically adding water in this case.
2.The spin tub stops and starts at the beginning of the spinning cycle. This is intermittent spinning for more effectual spinning.
3.Water inlet and rinsing occur during spinning. This is due to the automatic lean correction that compensates for uneven distribution of clothing in the wash tub.
4.There is a sound like water flowing after spinning. This is due to the balancing liquid in the balance ring which helps reduce vibration during the spinning process.
5.The control panel remains warm after the machine has been powered off. This is due to the “Remember” function circuitry operating.
6.A power failure during a washing cycle: The machine could not complete the cycle. Please reset the washing cycle.
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