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Finding Information and Assistance

The following table lists the resources that Dell provides as support tools. Additional resources may be shipped with your computer.

Contents

Using the Resource

 

 

Drivers and Utilities CD

See the main menu on the Drivers and Utilities CD that

• Dell Diagnostics

came with your computer. Use the drop-down menu to

• Drivers

make selections appropriate for your computer.

 

• Utilities

Documentation and drivers are already installed on your

• Computer and device

computer when shipped from Dell. You can use this CD to

access documentation or reinstall drivers. You can also use

documentation

the CD to run diagnostic tools if you are unable to run the

 

 

diagnostics located on your hard drive.

 

For more information, see your online Tell Me How.

 

 

Service and Registration Labels

The Express Service Code and Service Tag are unique

• Express Service Code and

identifiers for your Dell™ computer.

Service Tag

You will need the Product Key (or Product ID) number

• Product Key (also called the

to complete the operating system setup.

Product ID or Certificate of

 

Authenticity [COA])

 

 

 

Operating System CD

To reinstall your operating system, use the Operating

 

System CD that came with your computer.

 

NOTE: The Operating System CD may not include all

 

the latest drivers for your computer. If you reinstall your

 

operating system, use the Drivers and Utilities CD to

 

reinstall drivers for the devices shipped with your

 

computer. Alternatively, you can go to support.dell.com

 

to obtain the latest drivers.

 

For more information about installing your operating

 

system, see the Dell-installed Microsoft® Windows®

 

Setup Guide that came with your computer.

 

 

• How to use the Microsoft

1 Click the Start button and click Help and Support.

Windows XP operating system

2 Type a word or phrase that describes your problem

• Documentation for my computer

and click the arrow icon.

• Documentation for devices

3 Click the topic that describes your problem.

(such as a modem)

4 Follow the instructions shown on the screen.

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System Information Guide

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Dell 1100 manual Finding Information and Assistance, Computer and device