Using Support Tools

My Dell Downloads

NOTE: My Dell Downloads may not be available in all regions.

Some of the software pre-installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this web site you can download available software for reinstallation or create your own backup media.

To register and use My Dell Downloads:

1.Go to downloadstore.dell.com/media.

2.Follow the instructions on the screen to register and download the software.

Reinstall or create backup media of the software for future use.

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System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your computer or at support.dell.com or see “Contacting Dell” on page 58 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error (see “Contacting Dell” on page 58 for assistance).

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Dell 1645, 1647, PF42Y, PP35L setup guide My Dell Downloads, System Messages

1647, 1645, PF42Y, PP35L specifications

The Dell PP35L and PF42Y are laptop models that cater to users seeking reliable performance from Dell's extensive range. The model series also includes the Dell 1645 and 1647, known for their versatility and robust features. These laptops are designed primarily for small business users, students, and everyday consumers.

The Dell PP35L is built with a strong emphasis on usability and performance. It features a 15.6-inch display with a resolution that supports clear and vibrant visuals, making it suitable for both work and entertainment. The build quality is solid, with a durable chassis that can withstand daily wear and tear.

On the performance front, the PP35L is equipped with Intel Core processors, which provide a balance of efficiency and power, allowing users to multitask with ease. Graphics are managed by integrated solutions that deliver satisfactory performance for casual gaming and multimedia consumption. Additionally, the system supports ample RAM, enhancing the overall speed and responsiveness of applications.

The PF42Y model takes things a step further with improved specifications. It offers enhanced graphics capabilities, making it a better option for users who might engage in more demanding tasks such as video editing or graphic design. The design is sleek and modern, often featuring a backlit keyboard that adds to the overall user experience in low-light conditions.

Moving on to the Dell 1645 and 1647, these models are known for their expansive screen sizes and high-quality displays. The 1645 features a larger 17.3-inch display, providing an immersive viewing experience that's perfect for media consumption, whether it’s streaming videos or playing games.

Both the 1645 and 1647 come equipped with high-performance Intel processors, along with dedicated graphics options. This combination ensures that users have the computational power needed for more intensive tasks. They also feature generous storage options, typically including SSD configurations that provide faster boot times and quicker access to files.

In terms of connectivity, all models support a variety of ports, including USB 3.0, HDMI, and Ethernet, catering to modern connectivity needs. Long-lasting battery life is another hallmark of these Dell laptops, allowing users to stay productive for extended periods without the need for frequent recharging.

Overall, the Dell PP35L, PF42Y, 1645, and 1647 models provide a range of features and configurations that meet the needs of diverse users, balancing performance with functionality. Their sturdy designs, impressive displays, and robust processing capabilities make them suitable for a wide array of tasks, ensuring reliability and satisfaction for everyday computing needs.