Information Update 21
• After removing a hard drive in a hot-pluggable environment, wait at least 30 seconds prior to
installing the new hard drive.
COM1 Port Conflict After Installing the Microsoft Windows 2000 SP4 or Windows Server 2003 Operating System
If the Microsoft Windows 2000 SP4 or Windows Server 2003 operating system is installed and
console redirection is enabled, a yellow exclamation mark conflict will appear by COM1 in the
Device Manager. This is because the operating system attempts to assign a COM1, but the server
module physically does not have a serial port. To prevent the conflict from returning, delete the
COM1 port in Device Manager.
Shutdown Procedure for Servicing a Hard Drive
NOTE:This section applies only to situations where the server module must be powered down to
service a hard drive. In many situations, the hard drive can be serviced while the server module
poweredon.
If you need to power off the server module to service a hard drive, wait 30 seconds after the server
module’s power indicator turns off before removing the hard drive. Otherwise, the hard drive may
not be recognized by the PERC 4/IM after the hard drive is reinstalled and the server module is
powered on again.
Acquiring the asset.com Utility
The
asset.com
utility is not located in the Service Mode section of the
Dell OpenManage Server
Assistant
CD. To acquire the utility, use the
Server Assistant
CD to create a bootable diskette and
the utility is created on that diskette. The
asset.com
utility will be available in the Service Mode
section in future releases of the
Server Assistant
CD.
Red Hat Enterprise Linux AS (Version 3) Operating System Diskette Drive Detection Messages
When the Red Hat Enterprise Linux AS (version 3) operating system boots, it detects the USB
controller and attempts to load a USB diskette drive. If the optional USB diskette drive is not
connected to the server module’s front-panel custom cable, the operating system attempts to load
the diskette drive five times and displays informative messages on the screen. After five attempts
with no USB diskette drive detected, the messages stop appearing. If a USB device is removed or
inserted, the detection attempts begin again. This is a normal operating system behavior.
R9289bk1.book Page 21 Friday, February 18, 2005 1:30 PM