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Solving Problems

Dell™ 2007FP Flat Panel Monitor

Monitor Specific Troubleshooting

Common Problems

Video Problems

Product Specific Problems

Universal Serial Bus (USB) Specific Problems

Dell™ Soundbar (Optional) Troubleshooting

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Monitor Specific Troubleshooting

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is functioning properly.

NOTE: Self test feature check is not available for S-Video and Composite video modes.

Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

SYMPTOMS

No Video/ Power LED off

No Video/ Power LED on

Poor Focus

Shaky/Jittery Video

WHAT YOU EXPERIENCE

No picture

No picture or no brightness

Picture is fuzzy, blurry or ghosting

Wavy picture or fine movement

POSSIBLE SOLUTIONS

Check connection integrity at both ends of the video cable

Electric outlet verification

Ensure power button depressed fully

Increase brightness & contrast controls via OSD

Perform monitor self-test feature check

Check for bent or broken pins

Auto Adjust via OSD

Adjust Phase and Pixel Clock controls via OSD

Eliminate video extension cables

Perform monitor reset

Lower video resolution or increase font size

Auto Adjust via OSD

Adjust Phase and Pixel Clock controls via OSD

Perform monitor reset

Check environmental factors

Relocate and test in another room

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Dell 320-4687, 2007FP appendix Solving Problems, Monitor Specific Troubleshooting, Common Problems

2007FP, 320-4687 specifications

The Dell 2007FP is a 20.1-inch flat-panel LCD monitor that was introduced by Dell as part of its renowned line of professional monitors. This model is particularly celebrated for its impressive combination of features, performance, and versatility, making it an ideal choice for both business and home use.

One of the standout features of the Dell 2007FP is its native resolution of 1600 x 1200 pixels, which allows for clear and sharp images. This resolution, combined with its 20.1-inch diagonal screen, provides a 4:3 aspect ratio that is well-suited for office tasks, web browsing, and document handling. The display boasts an impressive brightness of 300 cd/m² and a contrast ratio of 800:1, ensuring vibrant colors and deep blacks.

The Dell 2007FP employs an In-Plane Switching (IPS) technology, which is known for its superior color reproduction and wide viewing angles. This means that the monitor can be viewed from various positions without significant degradation in color or brightness. This characteristic is particularly beneficial in collaborative environments, where multiple users might view the screen from different angles.

Another significant feature of the Dell 2007FP is its ergonomic design. The monitor offers a wide range of adjustments, including height, tilt, swivel, and pivot capabilities. This flexibility allows users to customize their viewing experience for maximum comfort, reducing the risk of eye strain and neck discomfort during extended use.

Connectivity options are also a highlight of the Dell 2007FP. It is equipped with multiple input ports, including VGA, DVI-D, and USB, providing compatibility with a variety of devices. These features make it easy for users to connect the monitor to computers, laptops, and other peripherals seamlessly.

In terms of energy efficiency, the Dell 2007FP meets Energy Star requirements, indicating that it operates efficiently to minimize power consumption while still delivering exceptional performance. This focus on sustainability is increasingly important for users who prioritize environmentally friendly technologies.

Overall, the Dell 2007FP monitor stands out due to its combination of high resolution, IPS technology, ergonomic features, and connectivity options. It is designed to meet the demands of both professional and casual users, making it a solid choice for anyone in need of a reliable and high-quality LCD monitor. Whether for productivity or entertainment, the Dell 2007FP encapsulates the qualities that users expect from Dell's acclaimed monitor lineup.