38 Solution Guide
Appendix F: Troubleshooting
This section will provide troubleshooting steps for typical issues.
Symptoms:
• The VMware ESX 3i software will not boot.
• You receive a “No OS found” message on power on.
Resolution:
• Check the boot order – The internal storage device may no longer be
selected at the first boot device. This can happen if the device has recently
been removed due to failure. To correct this:
a
Boot the server, press <F2> when prompted in the upper right corner
of the screen.
b
Once in the setup menu, scroll down to “Boot Sequence”, press enter.
c
Make sure “Hard drive c:” is selected, press “Enter”.
d
Scroll down to “Hard-Disk Drive Sequence”, press “Enter”
e
Select “Internal USB…” or “SD Card…”, press “Enter” and <ESC>.
Save your settings.
Symptom:
• You would like to remove the VMware ESX Server 3i data (VMFS file
system) from your local volumes.
Resolution:
• Consult the VMware ESX Server 3i Setup guide, refer to the “Configuring
Storage Behavior” section.
Symptom:
• You experience a purple or pink screen while booting or running your ESX
Server 3i System.
Resolution:
• This is a sign of a serious misconfiguration or system error, similar to a
“blue screen of death” for a Windows system or a core dump for a Linux-
based system.
Contact Dell Support for technical assistance.