CHAPTER 5: TROUBLESHOOTING
A program is designed for an earlier version of Microsoft® Windows®
Run the Program Compatibility Wizard:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.
1.Click Start 
→ Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows.
2.In the welcome screen, click Next. Follow the instructions on the screen.
Other software problems
Back up your files immediately
Use a
Save and close any open files or programs and shut down your computer through the Start menu
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