Gateway p-79 manual Symptom-to-FRU error messages, Power, Troubleshooting

Models: p-79

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Symptom-to-FRU error messages

 

 

CHAPTER 4: Troubleshooting

 

 

 

Code

Beeps

 

 

 

 

F4h

1

Output one beep before boot

 

 

 

F5h

 

Boot to Mini DOS

 

 

 

F6h

 

Clear Huge Segment

 

 

 

F7h

 

Boot to Full DOS

 

 

 

Symptom-to-FRU error messages

LCD

Symptom / Error

Action in Sequence

 

 

 

 

The LCD backlight doesn't work.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

The LCD is too dark.

 

the notebook.

The LCD brightness cannot be adjusted.

Reconnect the LCD connectors.

The LCD contrast cannot be adjusted.

Test or replace the keyboard (if contrast and brightness function key

 

 

 

doesn't work).

 

 

Check the LCD inverter ID.

 

 

Test or replace the LCD cable.

 

 

Test or replace the LCD inverter.

 

 

Test or replace the LCD.

 

 

Test or replace the system board.

 

 

 

 

The LCD screen is unreadable.

Missing pels in characters.

The screen appears abnormal.

The wrong color is displayed.

Reconnect the LCD connector.

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

The LCD is displaying extra horizontal or

Check the LCD inverter ID.

vertical lines.

Test or replace the LCD cable.

 

Test or replace the LCD inverter.

 

Test or replace the LCD.

 

Test or replace the system board.

 

 

 

Power

Symptom / Error

Action in Sequence

 

 

 

The notebook shuts down during operation.

Test the power source (battery pack and power adapter). See “Testing

 

 

the power system” on page 141.

 

Test or replace the battery pack.

 

Test or replace the power adapter.

 

Test or replace the system board.

 

 

 

The notebook doesn’t turn on.

Test the power source (battery pack and power adapter). See “Testing the power system” on page 141.

Test or replace the battery pack.

Test or replace the power adapter.

Test or replace the system board.

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Gateway p-79 manual Symptom-to-FRU error messages, Power, Troubleshooting