CHAPTER 4: Troubleshooting

Error Messages

FRU/Action Sequence

 

 

 

Invalid System Configuration Data

Test or replace the BIOS ROM.

 

Test or replace the system board.

 

 

 

I/O device IRQ conflict

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

 

 

the notebook.

 

Test or replace the CMOS battery, run the BIOS Setup Utility to

 

 

reconfigure system time, then reboot the system.

 

Test or replace the system board.

 

 

 

Operating system not found

Run the BIOS Setup Utility and see if fixed disk and drive A: are

 

 

properly identified.

 

Test or replace the diskette drive

 

Test or replace the hard disk drive

 

Test or replace the system board

 

 

 

No-beep error messages

No-beep Error Messages

FRU/Action in Sequence

 

 

 

No beep, power-on indicator turns off and LCD

Test the power source (battery pack and power adapter). See “Testing

is blank.

 

the power system” on page 141.

 

Make sure that every connector is connected tightly and correctly.

 

Reconnect the SO-DIMM.

 

Test or replace the LED board.

 

Test or replace the system board.

 

 

 

No beep, power-on indicator turns on and LCD is blank.

Test the power source (battery pack and power adapter). See “Testing the power system” on page 141.

Reconnect the LCD connector

Check the hard disk drive.

Check the LCD inverter ID.

Check the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

No beep, power-on indicator turns on and LCD

Reconnect the LCD connectors.

is blank. But you can see POST on an external

Check the LCD inverter ID.

CRT.

Check the LCD cable.

 

Test or replace the LCD inverter.

 

Test or replace the LCD.

 

Test or replace the system board.

 

 

 

No beep, power-on indicator turns on and a

Make sure that every connector is connected tightly and correctly.

blinking cursor shown on LCD during POST.

Test or replace the system board.

 

 

 

No beep during POST but system runs

Test or replace the speaker.

correctly.

Test or replace the system board.

 

 

 

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Gateway p-79 manual 146, No-beep error messages, No-beep Error Messages FRU/Action in Sequence