Gateway p-79 manual Index of error messages, Error codes, Error messages, Troubleshooting

Models: p-79

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CHAPTER 4: Troubleshooting

Index of error messages

Error codes

 

 

 

 

 

 

 

Error Codes

Error Messages

 

 

 

 

006

Equipment Configuration Error

 

Causes:

 

 

 

1. CPU BIOS Update Code Mismatch

 

2. IDE Primary Channel Master Drive Error

 

(The causes are shown before “Equipment Configuration Error”)

 

 

010

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

 

 

070

Real Time Clock Error

 

 

 

 

071

CMOS Battery Bad

 

 

 

 

072

CMOS Checksum Error

 

 

110

System is disabled. An incorrect password was entered.

 

 

<No error code>

Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system

 

down. No message is displayed.

 

 

<No error code>

Temperature is critically high. In this situation BIOS shuts the system down. No message

 

is displayed.

 

 

 

 

 

 

Error messages

 

 

 

 

 

 

Error Messages

 

FRU/Action Sequence

 

 

 

 

Failure Fixed Disk

 

Reconnect the hard disk drive connector.

 

 

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

 

 

 

the notebook.

 

 

Test or replace the hard disk drive.

 

 

Test or replace the system board.

 

 

 

Stuck Key

 

See “Testing the keyboard or auxiliary input device” on page 141.

 

 

 

Keyboard error

 

See “Testing the keyboard or auxiliary input device” on page 141.

 

 

 

Keyboard Controller Failed

 

See “Testing the keyboard or auxiliary input device” on page 141.

 

 

Keyboard locked - Unlock key switch

Unlock the external keyboard.

 

 

Monitor type does not match CMOS - Run

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot

Setup

 

the notebook.

 

 

 

Shadow RAM Failed at offset: nnnn

Test or replace the BIOS ROM.

 

 

Test or replace the system board.

 

 

 

System RAM Failed at offset: nnnn

Test or replace the SO-DIMM.

 

 

Test or replace the system board.

 

 

 

Extended RAM Failed at offset: nnnn

Test or replace the SO-DIMM.

 

 

Test or replace the system board.

 

 

 

 

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Gateway p-79 manual Index of error messages, Error codes, Error messages, Troubleshooting