SERVICEGUIDE
P-79
Revision History
Copyright
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Date
Contents
Contents
Page
Contents
System specifications
Preface Features System block diagram
Hardware specifications and configurations Notebook product tour
CHAPTER1
Features
Preface
Conventions
General information
Display and graphics
Storage subsystem
Input devices
Audio
Dimension and Weight
Communication
I/O Ports and devices
Security
System block diagram
Hardware specifications and configurations
BIOS
Controllers
CHAPTER 1 System specifications
Specification
Memory
Specification
CHAPTER 1 System specifications
Hard Disk Drive
Specification
Optical drive
Specification
CHAPTER 1 System specifications
Specification
Specification
Inverter
Video subsystem
Specification
ItemSpecification
Keyboard
Pointing device
Memory card reader
Specification
Cardbus
ExpressCard
Audio
Specification
Wired LAN
Bluetooth
Wireless LAN
Specification
Buttons/Indicators/Ports
Specification
Specification
Specification
Fingerprint reader
Camera
Fans
CHAPTER 1 System specifications
Battery
Power supply
Power savings
Specification
Notebook product tour
Front View
Left View
CHAPTER 1 System specifications
Right View
Power connector
Rear View
CHAPTER 1 System specifications
Bottom View
Icon
Keyboard area
CHAPTER 1 System specifications
LCD panel
Using the status indicators
CHAPTER 1 System specifications
Using the keyboard
Key types
System key combinations
CHAPTER 1 System specifications
Using the fingerprint reader
CHAPTER 1 System specifications
To run the Gateway Fingerprint Solution program
Using the EZ Pad touchpad
CHAPTER 1 System specifications
Move the pointer on the screen Select an object on the screen
Using the optional multimedia panel
Button Description
Using the webcam
CHAPTER 1 System specifications
Button
Icon
Description
2 Click Start camera. The Camera Assistant opens
CHAPTER 1 System specifications
BIOS Setup Utility BIOS flash utility Removing a password lock
Clearing password check and BIOS recovery
CHAPTER2
System utilities
CHAPTER 2 System utilities
BIOS Setup Utility
Navigating the BIOS Setup Utility
BIOS Setup Utility screens
Main screen
The table below describes the parameters found on this screen
Advanced screen
CHAPTER 2 System utilities
Security screen
Supervisor or
Setting a Password
CHAPTER 2 System utilities
To set the User password
Press ENTER, then re-enter the current password
CHAPTER 2 System utilities
4 Retype the password in the Confirm New Password field
5 Press ENTER. The screen displays the following 6 Press ENTER
Boot
Exit
CHAPTER 2 System utilities
Specific
The table below describes the options on this screen
BIOS flash utility
CHAPTER 2 System utilities
Removing a password lock
Removing a HDD password lock
Clearing password check and BIOS recovery
Clearing Password Check
G116
CHAPTER 2 System utilities
Steps for Creating the Crisis Disk in Windows XP/Vista
BIOS Recovery by Crisis Disk
Steps for BIOS Recovery by Crisis Disk
4 Keep the default settings and then click on the Start button
CHAPTER 2 System utilities
6 The Crisis Disk will be created after a few seconds
7 Press No if you do not want to create another Crisis Disk
CHAPTER 2 System utilities
Replacing the IEEE 802.11 wireless card Replacing the CMOS battery
Replacing the LCD assembly Replacing the LCD panel
Replacing the LCD assembly lid Replacing the palm rest
Replacing the fingerprint reader Replacing the Bluetooth module
CHAPTER 3 Replacing notebook components
Preventing static electricity discharge
Tape
Preparing your work space
Tools required
CHAPTER 3 Replacing notebook components
To disassemble the notebook, you need the following tools
Flat screwdriver Phillips screwdriver Scribe or non-marring tool
Removing the battery
Preparing the notebook
1 Complete the steps in “Preparing the notebook” on page
Adding or replacing memory modules
CHAPTER 3 Replacing notebook components
8 Replace the memory bay cover, then tighten the cover screws
5 Pull the memory module out of the slot
7 Press the card down until it clicks into place
Replacing the main cooling assembly
Cooling assembly bay
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
Page
9 Insert the new main cooling assembly into the notebook
CHAPTER 3 Replacing notebook components
Flat-blade driver
Replacing the processor
1 Complete the steps in “Preparing the notebook” on page
CHAPTER 3 Replacing notebook components
Thermal Pad Thermal Grease
Replacing the IEEE 802.11 wireless card
1 Complete the steps in “Preparing the notebook” on page
5 Remove the wireless card screws
CHAPTER 3 Replacing notebook components
10 Reattach the antenna cables to the connectors
6 Pull the card out of the slot
7 Move the antenna cables out of the way
9 Replace the screws removed in Step
Replacing the CMOS battery
The battery is held in place by double-sided tape
Use double-sided tape to hold the new battery in place
CHAPTER 3 Replacing notebook components
Replacing the hard drive
1 Complete the steps in “Preparing the notebook” on page
4 Using the plastic tab, slide the hard drive you are replacing, then remove it
CHAPTER 3 Replacing notebook components
7 Remove the bracket from the old drive
9 Replace the screws that secure the bracket to the drive
11 Replace the cover, then tighten the screws
CHAPTER 3 Replacing notebook components
10 Slide the new hard drive kit into your notebook
Replacing the optical drive
1 Complete the steps in “Preparing the notebook” on page
Flat-blade driver
Phillips #0 screwdriver
6 Replace the screw removed in Step
CHAPTER 3 Replacing notebook components
4 Carefully slide the drive out of the drive bay Tip
Replacing the keyboard cover
1 Complete the steps in “Preparing the notebook” on page
CHAPTER 3 Replacing notebook components
6 Insert the small flat-blade screwdriver under each of the hinge covers and gently pry them up
10 Remove the old keyboard cover
Replacing the keyboard
Long screws
CHAPTER 3 Replacing notebook components
1 Complete the steps in “Preparing the notebook” on page
The keyboard cable is correctly oriented if it is not twisted
CHAPTER 3 Replacing notebook components
10 Replace the screws removed in Step
Replacing the inverter
1 Complete the steps in “Preparing the notebook” on page
5 Remove the screws from the front of the LCD panel assembly
6 Carefully separate the front and back of the LCD panel assembly
7 Remove the screws connecting the inverter to the LCD panel lid
CHAPTER 3 Replacing notebook components
12 Replace the LCD panel assembly screws removed in Step
1 Complete the steps in “Preparing the notebook” on page
Replacing the webcam
CHAPTER 3 Replacing notebook components
7 Disconnect the webcam cable from the webcam
5 Remove the screws from the front of the LCD panel assembly
6 Carefully separate the front and back of the LCD panel assembly
9 Remove the old webcam 10 Install the new webcam
CHAPTER 3 Replacing notebook components
Replacing the lid latches
1 Complete the steps in “Preparing the notebook” on page
CHAPTER 3 Replacing notebook components
5 Remove the screws from the front of the LCD panel assembly
6 Carefully separate the front and back of the LCD panel assembly
8 Remove the old lid latches 9 Install the new lid latches
1 Complete the steps in “Preparing the notebook” on page
Replacing the LCD assembly
CHAPTER 3 Replacing notebook components
The LCD video cable connector is fragile
11 Lift the LCD panel assembly up and away from the notebook
CHAPTER 3 Replacing notebook components
Page
1 Complete the steps in “Preparing the notebook” on page
Replacing the LCD panel
CHAPTER 3 Replacing notebook components
8 Carefully separate the front and back of the LCD panel assembly
6 Remove the rubber inserts from the front of the LCD panel assembly
7 Remove the screws from the front of the LCD panel assembly
Magnet bracket and magnet
CHAPTER 3 Replacing notebook components
9 Remove the screws that secure the LCD panel to the LCD panel lid
25 Turn the notebook over so the bottom is facing up
20 Replace the LCD panel assembly screws removed in Step
21 Replace the rubber inserts removed in Step
1 Complete the steps in “Preparing the notebook” on page
Replacing the LCD panel hinges and bracket
CHAPTER 3 Replacing notebook components
8 Carefully separate the front and back of the LCD panel assembly
6 Remove the rubber inserts from the front of the LCD panel assembly
7 Remove the screws from the front of the LCD panel assembly
CHAPTER 3 Replacing notebook components
22 Make sure that the magnet has remained in the magnet bracket
Magnet bracket and magnet
1 Complete the steps in “Preparing the notebook” on page
Replacing the LCD assembly lid
CHAPTER 3 Replacing notebook components
19 Turn the notebook over so the bottom is facing up
1 Complete the steps in “Preparing the notebook” on page
Replacing the palm rest
CHAPTER 3 Replacing notebook components
10 Turn the notebook over so the top is facing up
8 Turn the notebook over so the bottom is facing up
9 Remove the screws from the bottom of the notebook
CHAPTER 3 Replacing notebook components
Small screws
22 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page
1 Complete the steps in “Preparing the notebook” on page
Replacing the touchpad board
CHAPTER 3 Replacing notebook components
9 Remove the screws from the touchpad board bracket
10 Remove any tape on top of the cable
CHAPTER 3 Replacing notebook components
The touchpad cable is correctly oriented if the blue side is showing
22 If the notebook has wireless networking built in, reconnect the wireless antennas by following the steps in “Replacing the IEEE 802.11 wireless card” on page
1 Complete the steps in “Preparing the notebook” on page
Replacing the touchpad button board
CHAPTER 3 Replacing notebook components
Page
CHAPTER 3 Replacing notebook components
Replacing the fingerprint reader
1 Complete the steps in “Preparing the notebook” on page
9 Release from the latches and remove the fingerprint reader from the palm rest
Replacing the Bluetooth module
1 Complete the steps in “Preparing the notebook” on page
CHAPTER 3 Replacing notebook components
Replacing the modem
1 Complete the steps in “Preparing the notebook” on page
10 Lift the modem off of the system board
CHAPTER 3 Replacing notebook components
8 Remove the screws securing the modem to the system board
11 Install the new modem on the system board
1 Complete the steps in “Preparing the notebook” on page
Replacing the speakers
CHAPTER 3 Replacing notebook components
10 Lift the old speakers from the notebook
8 Disconnect the old speaker cable from the system board
9 Remove the speaker screws
CHAPTER 3 Replacing notebook components
Replacing the system board and VGA cooling assembly
1 Complete the steps in “Preparing the notebook” on page
12 Unplug the Bluetooth module from the system board one connector
CHAPTER 3 Replacing notebook components
15 Remove the modem cable from the system board retaining clips
CHAPTER 3 Replacing notebook components
17 Unplug the fans from the system board
18 Remove the EMI shield screws. Then remove the EMI shield
19 Remove the system board screws
21 Disconnect the VGA cooling assembly cable from the system board
20 Carefully remove the system board
25 Replace the VGA cooling assembly on the new system board
CHAPTER 3 Replacing notebook components
33 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page
1 Complete the steps in “Preparing the notebook” on page
Replacing the modem jack/USB board
CHAPTER 3 Replacing notebook components
12 Remove the modem jack/USB board screw
CHAPTER 3 Replacing notebook components
Replacing the fans
1 Complete the steps in “Preparing the notebook” on page
11 Remove the fan screws 12 Lift the old fan from the system
16 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page
CHAPTER 3 Replacing notebook components
Troubleshooting
Diagnosing problems System test procedures
Power-On Self-Test POST error message Index of error messages
Phoenix BIOS beep codes Symptom-to-FRU error messages
Diagnosing problems
System test procedures
Testing the optical drive
Symptoms Verified
Testing the keyboard or auxiliary input device
Testing the memory
Testing the power system
Do not replace a non-defective FRU
Check the power adapter
Check the battery pack
CHAPTER 4 Troubleshooting
“Check the power adapter” on page “Check the battery pack” on page
If the symptom is not listed, see “Undetermined problems” on page
Power-On Self-Test POST error message
Testing the touchpad
Index of error messages
Error codes
Error messages
CHAPTER 4 Troubleshooting
Error Messages
FRU/Action Sequence
the power system” on page
No-beep error messages
CHAPTER 4 Troubleshooting
Phoenix BIOS beep codes
Code
Beeps
POST Routine Description
CHAPTER 4 Troubleshooting
1-3-4-3
Configure advanced cache registers
CHAPTER 4 Troubleshooting
Install CD ROM for boot
Code
Beeps
POST Routine Description
Code
CHAPTER 4 Troubleshooting
Symptom-to-FRU error messages
Power
Power management
Sound
ExpressCard
Memory
Press Fn+F4 repeatedly to switch between LCD, external display, and
Devices
CHAPTER 4 Troubleshooting
Keyboard and touchpad
Intermittent problems
Undetermined problems
CHAPTER 4 Troubleshooting
Non-Acer devices Printer, mouse, and other external devices
CHAPTER5
Connector locations
System board top connectors System board bottom connectors
System board top connectors
CHAPTER 5 Connector locations
System board bottom connectors
CHAPTER 5 Connector locations
FRU Field-Replaceable Unit list
Introduction Exploded diagram FRU list
CHAPTER6
Introduction
CHAPTER 6 FRU Field-Replaceable Unit list
Exploded diagram
Notebook chassis
FRU list
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
OEM Part No
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
HDD 250GB 5400RPM SATA WD WD2500BEVT-22ZCT0
HDD 320GB 5400RPM SATA WD WD3200BEVT-22ZCT0
HDD 500GB 5400RPM WD SATA WD5000BEVT-22ZAT0
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Category
CHAPTER 6 FRU Field-Replaceable Unit list
Model definition and configuration
APPENDIXA
APPENDIX A Model definition and configuration
Introduction Microsoft Windows Vista Environment Test
APPENDIXB
Test compatible components
APPENDIX B Test compatible components
Microsoft Windows Vista Environment Test
Introduction
Headphone/Microphone Port Test
Bluetooth Cell Phone/Headset
APPENDIX B Test compatible components
APPENDIXC
Online support information
APPENDIX C Online support information
Index
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Index
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MAN P-79 SVC GDE R1 06/09