Gateway p-79 manual Devices, Troubleshooting

CHAPTER 4: Troubleshooting

Symptom / Error	Action in Sequence
The notebook doesn’t enter standby mode after	■	Make sure that the magnet is in the magnet holder. For more
closing the LCD.		information, see “Replacing the LCD panel” on page 94.
	■	Test or replace the system board.
The system doesn't resume from hibernation	■	Check the hard disk connection to the system board.
mode.	■	Test or replace the hard disk drive.
	■	Test or replace the system board.
The system doesn't resume from standby mode	■	Make sure that the magnet is in the magnet holder. For more
after opening the LCD.		information, see “Replacing the LCD panel” on page 94.
	■	Test or replace the system board.
The battery fuel gauge in Windows doesn’t go	■	Remove the battery pack and let it cool for two hours.
higher than 90%.	■	Refresh the battery (use only battery power until the notebook turns
		off, then charge the battery).
	■	Test or replace the battery pack.
	■	Test or replace the system board.
The system hangs intermittently.	■	Reconnect the hard disk drive and optical drive.
	■	Check the hard disk connection to the system board.
	■	Test or replace the system board.

Devices

Symptom / Error	Action in Sequence
System configuration does not match the	■	Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot
installed devices.		the notebook.
	■	Reconnect the hard disk drive and optical drive.
The external display does not work correctly.	■	Press Fn+F4 repeatedly to switch between LCD, external display, and
		both displays.
	■	Test or replace the system board.
USB does not work correctly.	■	Test or replace the USB board.
	■	Test or replace the system board.
Printer problems.	■	Run the printer self-test.
	■	Reinstall the printer driver.
	■	Test or replace the printer cable.
	■	Test or replace the printer.
	■	Test or replace the system board.

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