CHAPTER 4: Troubleshooting
Symptom / Error | Action in Sequence | |
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The notebook doesn’t enter standby mode after | ■ | Make sure that the magnet is in the magnet holder. For more |
closing the LCD. |
| information, see “Replacing the LCD panel” on page 94. |
| ■ | Test or replace the system board. |
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The system doesn't resume from hibernation | ■ | Check the hard disk connection to the system board. |
mode. | ■ | Test or replace the hard disk drive. |
| ■ | Test or replace the system board. |
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The system doesn't resume from standby mode | ■ | Make sure that the magnet is in the magnet holder. For more |
after opening the LCD. |
| information, see “Replacing the LCD panel” on page 94. |
| ■ | Test or replace the system board. |
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The battery fuel gauge in Windows doesn’t go | ■ | Remove the battery pack and let it cool for two hours. |
higher than 90%. | ■ | Refresh the battery (use only battery power until the notebook turns |
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| off, then charge the battery). |
| ■ | Test or replace the battery pack. |
| ■ | Test or replace the system board. |
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The system hangs intermittently. | ■ | Reconnect the hard disk drive and optical drive. |
| ■ | Check the hard disk connection to the system board. |
| ■ | Test or replace the system board. |
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Devices
Symptom / Error | Action in Sequence | |
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System configuration does not match the | ■ | Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot |
installed devices. |
| the notebook. |
| ■ | Reconnect the hard disk drive and optical drive. |
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The external display does not work correctly. | ■ | Press Fn+F4 repeatedly to switch between LCD, external display, and |
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| both displays. |
| ■ | Test or replace the system board. |
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USB does not work correctly. | ■ | Test or replace the USB board. |
| ■ | Test or replace the system board. |
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Printer problems. | ■ | Run the printer |
| ■ | Reinstall the printer driver. |
| ■ | Test or replace the printer cable. |
| ■ | Test or replace the printer. |
| ■ | Test or replace the system board. |
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