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Gateway p-79 manual MAN P-79 SVC GDE R1 06/09

Models: p-79

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MAN P-79 SVC GDE R1 06/09

MAN P-79 SVC GDE R1 06/09

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Gateway p-79 manual MAN P-79 SVC GDE R1 06/09

Contents

SERVICEGUIDE P-79Updates Revision HistoryCopyright DateContents Contents Page Contents Hardware specifications and configurations Notebook product tour System specificationsPreface Features System block diagram CHAPTER1Conventions FeaturesPreface General informationInput devices Display and graphicsStorage subsystem AudioI/O Ports and devices Dimension and WeightCommunication SecuritySystem block diagram Controllers Hardware specifications and configurationsBIOS CHAPTER 1 System specificationsMemory SpecificationSpecification Hard Disk Drive SpecificationCHAPTER 1 System specifications Optical drive SpecificationSpecification SpecificationCHAPTER 1 System specifications Specification InverterVideo subsystem ItemSpecificationMemory card reader KeyboardPointing device SpecificationAudio CardbusExpressCard SpecificationWireless LAN Wired LANBluetooth SpecificationSpecification Buttons/Indicators/PortsSpecification SpecificationFans Fingerprint readerCamera CHAPTER 1 System specificationsPower savings BatteryPower supply SpecificationLeft View Notebook product tourFront View CHAPTER 1 System specificationsRight View Rear View CHAPTER 1 System specificationsPower connector Bottom View Keyboard area CHAPTER 1 System specificationsIcon LCD panel Using the status indicators CHAPTER 1 System specificationsUsing the keyboard Key typesSystem key combinations CHAPTER 1 System specificationsUsing the fingerprint reader CHAPTER 1 System specifications To run the Gateway Fingerprint Solution programUsing the EZ Pad touchpad CHAPTER 1 System specifications Move the pointer on the screen Select an object on the screenUsing the optional multimedia panel Button DescriptionUsing the webcam CHAPTER 1 System specificationsDescription ButtonIcon 2 Click Start camera. The Camera Assistant opensCHAPTER 1 System specifications CHAPTER2 BIOS Setup Utility BIOS flash utility Removing a password lockClearing password check and BIOS recovery System utilitiesBIOS Setup Utility Navigating the BIOS Setup UtilityCHAPTER 2 System utilities BIOS Setup Utility screens Main screenAdvanced screen CHAPTER 2 System utilitiesThe table below describes the parameters found on this screen Security screen Supervisor orSetting a Password CHAPTER 2 System utilitiesTo set the User password Press ENTER, then re-enter the current password CHAPTER 2 System utilities4 Retype the password in the Confirm New Password field 5 Press ENTER. The screen displays the following 6 Press ENTERCHAPTER 2 System utilities BootExit SpecificThe table below describes the options on this screen BIOS flash utility CHAPTER 2 System utilitiesRemoving a password lock Removing a HDD password lockG116 Clearing password check and BIOS recoveryClearing Password Check CHAPTER 2 System utilitiesBIOS Recovery by Crisis Disk Steps for BIOS Recovery by Crisis DiskSteps for Creating the Crisis Disk in Windows XP/Vista 4 Keep the default settings and then click on the Start button CHAPTER 2 System utilities6 The Crisis Disk will be created after a few seconds 7 Press No if you do not want to create another Crisis DiskCHAPTER 2 System utilities Replacing the LCD assembly lid Replacing the palm rest Replacing the IEEE 802.11 wireless card Replacing the CMOS batteryReplacing the LCD assembly Replacing the LCD panel Replacing the fingerprint reader Replacing the Bluetooth modulePreventing static electricity discharge TapeCHAPTER 3 Replacing notebook components Preparing your work space To disassemble the notebook, you need the following tools Tools requiredCHAPTER 3 Replacing notebook components Flat screwdriver Phillips screwdriver Scribe or non-marring toolRemoving the battery Preparing the notebookAdding or replacing memory modules CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 5 Pull the memory module out of the slot 7 Press the card down until it clicks into place8 Replace the memory bay cover, then tighten the cover screws CHAPTER 3 Replacing notebook components Replacing the main cooling assemblyCooling assembly bay 1 Complete the steps in “Preparing the notebook” on pagePage 9 Insert the new main cooling assembly into the notebook CHAPTER 3 Replacing notebook componentsReplacing the processor 1 Complete the steps in “Preparing the notebook” on pageFlat-blade driver CHAPTER 3 Replacing notebook components Thermal Pad Thermal GreaseReplacing the IEEE 802.11 wireless card 1 Complete the steps in “Preparing the notebook” on page5 Remove the wireless card screws CHAPTER 3 Replacing notebook components7 Move the antenna cables out of the way 10 Reattach the antenna cables to the connectors6 Pull the card out of the slot 9 Replace the screws removed in StepUse double-sided tape to hold the new battery in place Replacing the CMOS batteryThe battery is held in place by double-sided tape CHAPTER 3 Replacing notebook componentsReplacing the hard drive 1 Complete the steps in “Preparing the notebook” on page4 Using the plastic tab, slide the hard drive you are replacing, then remove it CHAPTER 3 Replacing notebook components7 Remove the bracket from the old drive 9 Replace the screws that secure the bracket to the driveCHAPTER 3 Replacing notebook components 10 Slide the new hard drive kit into your notebook11 Replace the cover, then tighten the screws Flat-blade driver Replacing the optical drive1 Complete the steps in “Preparing the notebook” on page Phillips #0 screwdriverCHAPTER 3 Replacing notebook components 4 Carefully slide the drive out of the drive bay Tip6 Replace the screw removed in Step Replacing the keyboard cover 1 Complete the steps in “Preparing the notebook” on pageCHAPTER 3 Replacing notebook components 6 Insert the small flat-blade screwdriver under each of the hinge covers and gently pry them up10 Remove the old keyboard cover CHAPTER 3 Replacing notebook components Replacing the keyboardLong screws 1 Complete the steps in “Preparing the notebook” on pageThe keyboard cable is correctly oriented if it is not twisted CHAPTER 3 Replacing notebook components 10 Replace the screws removed in StepReplacing the inverter 1 Complete the steps in “Preparing the notebook” on page7 Remove the screws connecting the inverter to the LCD panel lid 5 Remove the screws from the front of the LCD panel assembly6 Carefully separate the front and back of the LCD panel assembly CHAPTER 3 Replacing notebook components12 Replace the LCD panel assembly screws removed in Step Replacing the webcam CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 5 Remove the screws from the front of the LCD panel assembly 6 Carefully separate the front and back of the LCD panel assembly7 Disconnect the webcam cable from the webcam 9 Remove the old webcam 10 Install the new webcam CHAPTER 3 Replacing notebook componentsReplacing the lid latches 1 Complete the steps in “Preparing the notebook” on page5 Remove the screws from the front of the LCD panel assembly 6 Carefully separate the front and back of the LCD panel assemblyCHAPTER 3 Replacing notebook components 8 Remove the old lid latches 9 Install the new lid latches Replacing the LCD assembly CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page The LCD video cable connector is fragile 11 Lift the LCD panel assembly up and away from the notebook CHAPTER 3 Replacing notebook componentsPage Replacing the LCD panel CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 6 Remove the rubber inserts from the front of the LCD panel assembly 7 Remove the screws from the front of the LCD panel assembly8 Carefully separate the front and back of the LCD panel assembly CHAPTER 3 Replacing notebook components 9 Remove the screws that secure the LCD panel to the LCD panel lidMagnet bracket and magnet 20 Replace the LCD panel assembly screws removed in Step 21 Replace the rubber inserts removed in Step25 Turn the notebook over so the bottom is facing up Replacing the LCD panel hinges and bracket CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 6 Remove the rubber inserts from the front of the LCD panel assembly 7 Remove the screws from the front of the LCD panel assembly8 Carefully separate the front and back of the LCD panel assembly CHAPTER 3 Replacing notebook components 22 Make sure that the magnet has remained in the magnet bracket Magnet bracket and magnetReplacing the LCD assembly lid CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 19 Turn the notebook over so the bottom is facing up Replacing the palm rest CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 8 Turn the notebook over so the bottom is facing up 9 Remove the screws from the bottom of the notebook10 Turn the notebook over so the top is facing up CHAPTER 3 Replacing notebook components Small screws22 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replacing the touchpad board CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 9 Remove the screws from the touchpad board bracket 10 Remove any tape on top of the cableCHAPTER 3 Replacing notebook components The touchpad cable is correctly oriented if the blue side is showing22 If the notebook has wireless networking built in, reconnect the wireless antennas by following the steps in “Replacing the IEEE 802.11 wireless card” on page Replacing the touchpad button board CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page Page CHAPTER 3 Replacing notebook components Replacing the fingerprint reader 1 Complete the steps in “Preparing the notebook” on page9 Release from the latches and remove the fingerprint reader from the palm rest Replacing the Bluetooth module 1 Complete the steps in “Preparing the notebook” on pageCHAPTER 3 Replacing notebook components Replacing the modem 1 Complete the steps in “Preparing the notebook” on pageCHAPTER 3 Replacing notebook components 8 Remove the screws securing the modem to the system board10 Lift the modem off of the system board 11 Install the new modem on the system board Replacing the speakers CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 8 Disconnect the old speaker cable from the system board 9 Remove the speaker screws10 Lift the old speakers from the notebook CHAPTER 3 Replacing notebook components Replacing the system board and VGA cooling assembly 1 Complete the steps in “Preparing the notebook” on page12 Unplug the Bluetooth module from the system board one connector CHAPTER 3 Replacing notebook components15 Remove the modem cable from the system board retaining clips 18 Remove the EMI shield screws. Then remove the EMI shield CHAPTER 3 Replacing notebook components17 Unplug the fans from the system board 19 Remove the system board screws21 Disconnect the VGA cooling assembly cable from the system board 20 Carefully remove the system board25 Replace the VGA cooling assembly on the new system board CHAPTER 3 Replacing notebook components33 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replacing the modem jack/USB board CHAPTER 3 Replacing notebook components1 Complete the steps in “Preparing the notebook” on page 12 Remove the modem jack/USB board screw CHAPTER 3 Replacing notebook components Replacing the fans 1 Complete the steps in “Preparing the notebook” on page11 Remove the fan screws 12 Lift the old fan from the system 16 Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page CHAPTER 3 Replacing notebook components Power-On Self-Test POST error message Index of error messages TroubleshootingDiagnosing problems System test procedures Phoenix BIOS beep codes Symptom-to-FRU error messagesTesting the optical drive Diagnosing problemsSystem test procedures Symptoms VerifiedTesting the power system Testing the keyboard or auxiliary input deviceTesting the memory Do not replace a non-defective FRUCHAPTER 4 Troubleshooting Check the power adapterCheck the battery pack “Check the power adapter” on page “Check the battery pack” on pagePower-On Self-Test POST error message Testing the touchpadIf the symptom is not listed, see “Undetermined problems” on page Error messages Index of error messagesError codes CHAPTER 4 TroubleshootingError Messages FRU/Action SequenceNo-beep error messages CHAPTER 4 Troubleshootingthe power system” on page Beeps Phoenix BIOS beep codesCode POST Routine DescriptionCHAPTER 4 Troubleshooting 1-3-4-3Configure advanced cache registers CHAPTER 4 Troubleshooting Install CD ROM for bootPOST Routine Description CodeBeeps CodeSymptom-to-FRU error messages PowerCHAPTER 4 Troubleshooting ExpressCard Power managementSound MemoryDevices CHAPTER 4 TroubleshootingPress Fn+F4 repeatedly to switch between LCD, external display, and Intermittent problems Undetermined problemsKeyboard and touchpad CHAPTER 4 Troubleshooting Non-Acer devices Printer, mouse, and other external devicesConnector locations System board top connectors System board bottom connectorsCHAPTER5 System board top connectors CHAPTER 5 Connector locationsSystem board bottom connectors CHAPTER 5 Connector locations Introduction Exploded diagram FRU list CHAPTER6FRU Field-Replaceable Unit list Introduction CHAPTER 6 FRU Field-Replaceable Unit listExploded diagram Notebook chassisFRU list CHAPTER 6 FRU Field-Replaceable Unit listCategory CHAPTER 6 FRU Field-Replaceable Unit list Category CHAPTER 6 FRU Field-Replaceable Unit list OEM Part NoCategory CHAPTER 6 FRU Field-Replaceable Unit list Category HDD 320GB 5400RPM SATA WD WD3200BEVT-22ZCT0 CHAPTER 6 FRU Field-Replaceable Unit listHDD 250GB 5400RPM SATA WD WD2500BEVT-22ZCT0 HDD 500GB 5400RPM WD SATA WD5000BEVT-22ZAT0Category CHAPTER 6 FRU Field-Replaceable Unit list Category CHAPTER 6 FRU Field-Replaceable Unit list Category CHAPTER 6 FRU Field-Replaceable Unit list Model definition and configuration APPENDIXAAPPENDIX A Model definition and configuration APPENDIXB Test compatible componentsIntroduction Microsoft Windows Vista Environment Test Microsoft Windows Vista Environment Test IntroductionAPPENDIX B Test compatible components Headphone/Microphone Port Test Bluetooth Cell Phone/Headset APPENDIX B Test compatible componentsAPPENDIXC Online support informationAPPENDIX C Online support information Index Page Page Index Page MAN P-79 SVC GDE R1 06/09